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Gwendolyn Briscoe

It seemed to be all right when my uncle first got there. The problem came after he passed. He passed on November 15th. I have been calling the funeral home, have sent over the death certificate and everything. We still have not received his funds. He's been cremating everything for 2 months. He's been resting at the funeral home. I'm on a fixed income and I don't have the money. My God it's only $1,200 I call and they say I'm going to get a call back. No communication at all. It was all good while he was alive. No communication is bad. I'm still waiting for them to release his funds to the funeral home. 2 months is ridiculous. I didn't send them there. He got sent there from another nursing home. But I know now to do deep deep research before you send your loved ones off. I'm truly disgusted and every time I go in the the funeral home it brings my spirits down. This should have been done and over with and I'm still waiting and still waiting on a call back that never happened. I'm calling again this morning. This is January 16th. Ridiculous. Truly ridiculous. I need to be able to sue for pain and suffering cuz I suffer every time. Like I said that I have to walk up in that funeral home and for them to tell me they still waiting on his funds. Okay I'm going to stop now but very bad! In the end

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Dove K

I've wanted to be able to write this for a very long time. I didn't feel safe posting it while my dad was still a resident in fear of staff retribution. But finally, after YEARS of trying to get him transferred to a better facility, I was successful. There's no way you chose this place for your loved one. They're there because it's one of maybe 3 places that accept low to no-income residents. I believe everyone deserves better than this place. It is not dignified care. But for those of us who can't afford better, here is some advice. DO NOT TRUST THEM. Especially if you have a loved one with the inability to communicate. Or a loved one with dementia who is at risk of leaving the building and getting lost. They lost my dad THREE times. Once for 8 hours. Once in the dead of winter when he had no coat on. You need to keep on these people. They will leave your loved one covered in their own filth. They will let them get UTIs and just give them sedatives when they go piss mad. They won't take them to their medical appointments. They won't change bed linens or clean excrement from the floors. They will not even treat their bodies with respect if sadly, they pass away. Be an advocate for your loved one. Don't ever give up. When they violate the codes of care, report them to IDPH. Every single time. I'm genuinely sorry for any of you left with this place as the only option. Wishing all of you the best.

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Diana El Rassi

The staff is great! Especially Andrea Hackman! She really cares for the residents and takes time to talk to me about my family members situation. Thank you!!

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Richard Goone

They don’t care about rehabilitation I’ve been here a month and have not seen them gym even once. The will leave me in bed all day which hinders my recovery two stars is being generous. It’s probably more of a one star nursing home. Food is terrible and always cold

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Rabella Danyal

A friend of mine suggested this place and I agreed to take my family member for rehab! Regretted my decision in less than 24 hours. She was forced to stay in bed and use a diaper even though she was able to walk. Staff didn’t even know she was supposed to wear a brace and a collar when up and walking. They were not even able to find those belongings. Later we find out that night shift just threw her stuff on top of the closet. They should have received a report from hospital nurse but pretended like didn’t know anything about the patient. After I told the nurse that she is able to walk to bathroom she told me that CNA is taking a brake and I was alone to take my family member to bathroom while nurse was sitting at the nursing station! I would give you _5 stars continental Rehab you should be shamed to leave a patient for n the bed and force them to go in the diaper! My family member was holding her bladder almost 24 hours until I took her. She is begging me for help and remove her from this place and I will! Sorry to give you the opportunity to torture her.