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Java

I want to take the time to say how wonderful the wound care team has been. They are very attentive. Special thank you to Silvia the Director she is amazing! I have been at Warren Barr Gold Coast for about 3 years and I am very happy here. Thank you to everyone for making this place feel like home.

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Rita Cohen

I have been at Warren Barr Gold Coast for over a year. I really like the staff. They are very professional and kind. I get my newspaper everyday. Very pleased with care. They have welcomed me and made me feel special.

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Anita Stevenson

My father was admitted here from ShirleyRyan. Long story short, they lost his heart monitor for pace maker and his wheelchair, he fell over 3 times because staff did not follow protocol and lower his bed and place floor mats, they are severly understaffed, he lost over 100lbs because they did not feed him or offer the assistance, and my father left in a more severe condition when he arrived. He fell, was found on the floor. He was sent to Northwestern and we never returned. Administration NEVER reached out after I told them the nurse admitted they were severely understaffed and didn't follow protocol. Bugs everywhere, cold food, they just sit people around a table with no for 12+ hrs with no engagement, non-responsive administration, etc. There are a plethora of other issues but it's too much to write down.

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Maria Petrella

I really wish I can give this place a zero star because this place is horrible and don't let the location for you My mother arrived there two weeks ago when we got there she's put in a room and the room looked rundown and dirty her CNA Took care of her did what she needed to do. I was about to leave at 8 o'clock because that's when visiting hours are over and she came into the room to change her and she smelled like marijuana and I called her out on it and she blamed a coworker the next day. My mother had her again and she smelled like marijuana so it was her. I brought it to the administrators attention and the young lady Still has her job nothing was done Then the next day, after that, I rang for the CNA to come for my mother, and she gave me an attitude and told me that she had 12 other patients to attend to and For me to take it up with administration to hire more help My mother left Northwestern hospital with no rashes on her behind or in her Inner thigh I had asked the CNA to please wash my mother with a washcloth and soap because the wipes are making her break out and she had the nerve to question me about it and asked me well who okayed it I didn't know that I needed to get an OK for my mother to be washed with a washcloth and soap And then she proceeded to ask me well. Did you get an allergy test? How do you know it's not a pampers and I told her I didn't know that I needed to get an allergy test to prove to you that I want my mother wash the washcloth and soap And then she said well I guess I have no choice you want to go look for washcloths only found one big towel washer with it and wiped it and then threw it up against the wall and just left it on the floor when I asked for her supervisor she came into the room and I told her about it and she laughed about it and said yeah that's Madison for you Then one time they left my mother and her pampers for seven hours saw the CNA at 3 o'clock to take her vitals to check her. She said she's good. She'll be back in a little while to change her never came back at 7 o'clock. I press the button and the nurse came in the room and I said I have not seen my CNA since 3 o'clock. My mother was changed at 12 and she was like OMG and then a CNA came in my room and I said you're not my mother's CNA and she said yes I am me and the other girl switched. She never came in to introduce herself or to check up on my mother. The only time she came in was because I had to bring it to their attention My mother is also on a feeding tube and you are supposed to pause or shut off the feeding tube when you lay her flat to change her, and sometimes they wouldn't to where I would have to get up and do it myself. I even had to write on paper and tape it on the wall how she needed to be positioned because of the feeding tube so she doesn't aspirate and how it needs to be stopped or shut off and they still wouldn't do it There is a nurse there her name is Jenny. She is very lazy and gives you attitude. She was opening my mother's peg to either flush her or she's given her her medication. She never clamped it and it went all over my mother, and she just left it there. I never cleaned it up. Another nurse that works there his name is Kenny before I love. I had asked him if he gave my mother her blood pressure medication and he said no as I will. Can you please take her medication first before you do it because sometimes it's slow and I don't want you to give her the medication and it goes lower And he said we did take her vitals. I said that was at 3 o'clock. It is now five hours later can you please do that? I would appreciate it if I wouldn't have brought it to his attention who knows if he would've just gave her the medication without taking her blood pressure My mother was sent back to Northwestern She was severely dehydrated. She ended up having a UTI and a little bit of pneumonia when she was taken back I believe the UTI came from the day before when it took four different nurses and two tries to put a Catheter in her and they couldn't do it also, my mother had bacteria in her colon

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Dennis Elder

I am writing in regard to my mother's stay at the facility following an accident while on a family outing recently to visit Chicago. After release from the hospital to rehab at Warren Barr, we were welcomed and she was cared for in a very professional manner by all doctors, nurses, PT, OT, and so many other caring staff. I would especially like to thank Ms. Kim Mireu, Director of Social Services, for her assistance in coordinating, scheduling and overall support during mom's discharge process. Thank You, all! Dennis Elder