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Nate Fox

Every time I call for my family member, I get rude women answering the phone, not giving me their name or position, and I'm not able to speak to my family member for what reason, I don't know. I guess I'll have to go there and file a full complaint to the DON.

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Donquell Sanders

I cannot recommend Westwood Village Skilled Nursing Facility highly enough! The level of care and professionalism here is truly exceptional. From the moment you walk through the doors, the staff makes you feel welcome and supported. What truly sets Westwood Village apart is their resident-centered approach to care. Every aspect of their services is designed to meet the unique needs and preferences of their residents, fostering an environment where individuals feel empowered, respected, and genuinely cared for. Whether it’s through personalized care plans, engaging activities, or their open communication with families, Westwood Village ensures that the residents are always at the heart of what they do. A special shoutout goes to their Assistant Administrator, Yvonne Thomas, whose leadership and dedication are evident in every detail. Yvonne is approachable, compassionate, and always available to ensure residents and their families feel supported and valued. Equally outstanding is Dina Yaffe, the Social Services Director, who goes above and beyond to address the emotional and social needs of every resident. Dina’s empathetic nature and her ability to offer thoughtful solutions ensure that each individual receives care tailored specifically to them. Her work reflects the facility’s commitment to enhancing the quality of life for all residents. The entire team at Westwood Village works seamlessly to create a warm, supportive, and resident-focused environment that truly feels like home. If you’re searching for a skilled nursing facility that prioritizes quality, compassion, and individualized care, Westwood Village is the ideal choice. Thank you, Yvonne, Dina, and the entire staff, for your unwavering dedication and exceptional service!

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Nancy Shea D. A

My elderly parent is currently a resident. I am thrilled at the caring, understanding and patience the staff shows towards every single resident. The building itself is simple and basic, nothing fancy or extravagant. As my mother has grown older, her needs for care have changed. Westwood has met EVERY SINGLE NEED. I am so reassured and confident that my mother is getting the exception care she wanted.

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Karyn Ness

I am currently launching a professional complaint with IDPH against Westwood Manor after “dumping “ a Thresholds client at the Pacific Garden Mission who was not able to care for himself . He was admitted via a PAS screen from Chicago Behavioral Hospital . His long-ago past was used against him , fcasw management agency was not notified , nor was a different placement even tried to be located . Bad care all the way around. Families and other professionals please take note! The people in our care deserve better !

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Tracie Alvarez

The woman who answers the phone is rude and bad at her job. Hung up on me instead of transferring me.. And when I called back I was thrown on hold with out a word and then sent to a voice mail. If this is the way they treat people who call I can't imagine how they treat the people living there. :/