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Secondary KayNF

“12/8 10:00am” I called to speak to HR. The receptionist left me on hold for 17 minutes so then I hung up and called back, and I asked the same question and she went ahead and let me know there is no HR. So I’m not understanding why I was on hold for 17 minutes. And then upon calling me back, she had an attitude and was not apologetic about leaving me on hold for 17 minutes. Not sure what she was doing.

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Cory Eigenschenk

They constantly have emergency vehicles blocking streets. Their staff and pace bus vendors hit your vehicle and leave. Loud talking for no reason on speaker phone from staff at all hours. Fire alarms are always going on. Smoke breaks clog up the street. Staff throws trash and their PPE in the streets. They have no cameras for responsibility. This community is too nice to have this disrespectful and horribly ran establishment. Feel free please to share a point of contact with your administration to work through these issues.

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Daniel Soto

It was extremely pleasant to finally speak with someone that went above and beyond to assist one of my pts. this person was the receptionist Ms. Marlyn, M. Keep up the exceptional work young lady.

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Jason O'Neill

Jonathan the maintenance director went above and beyond told him I didn't have to many clothes he came back to my room with a tote full I really appreciate it

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Ronda Feliciano

Hi everyone, I arrived at Winston Manor last Friday and right from the start, I was greeted with kindness. Chiquita welcomed me with such warmth, gave me a tour, and showed me to my room. As I settled in, I noticed the curtain divider (since the rooms are shared) could use a little TLC — I mentioned it to Chiquita, and by Monday afternoon, Jonathan from maintenance had already replaced it with a brand new one. That really impressed me! Over the weekend, I also met Denise and Christina — two incredibly helpful and kind ladies. Being around staff who are not only professional but genuinely caring makes all the difference. You can really feel that the team here takes pride in what they do and truly cares about the people they help. It’s comforting to know that even when you’re away from friends or loved ones, you’re still in good hands. Winston Manor has made my transition feel safe, supported, and hopeful. I’ll definitely keep you posted as time goes on, but so far — it’s been a great experience. Hope this helps someone else looking for a place with heart! — Ronda