CITY VIEW MULTICARE CENTER is a Medicare-certified nursing home located in CICERO, IL. Google rating: 2.6 out of 5 from 72 reviews. Accepts both Medicare and Medicaid.

CITY VIEW MULTICARE CENTER

cicero, ILMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

5825 WEST CERMAK ROAD

CICERO, IL

Cook County

Service Area

This nursing home is located in Cook County and serves residents in the IL area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Chain Affiliation

INFINITY HEALTHCARE CONSULTING

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.54 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 1.83 / Industry Avg: 2.5

⚠ Below average (higher is better)

RN Turnover RateFacility: 14.8% / Industry Avg: 20%

✓ Below average (better) (lower is better)

All Nursing Staff Turnover RateFacility: 29.0% / Industry Avg: 35%

✓ Below average (better) (lower is better)

Google Reviews

2.6
72 reviews
Krystin Eldridge

Krystin Eldridge

This place is gross. They don’t have skilled staff, the place stinks and their are dead roaches in the “salon.” People that come there are not well looked after and their belongings always go missing. I’ve not been able to bring my aunt anything because it keeps getting stolen. I’m so glad she moved out of here. If you leave your person here, they will not live with any amount of dignity

Verified Google review
Anthony Wallace

Anthony Wallace

I am a former resident of CityView. I am intrinsically aware of all the issues that in everyone complains of at this facility. What I want to make aware is the benefits of me being this facility provided. I came in during the covid pandemic. A lot of people don't remember, but the city was a ghost town then. They wanted all the homeless people off the street, and I was one of the homeless. I never expected to find myself in a nursing home at my age but there I was. I was finally able to be in a place where I didn't have to move around trying to find somewhere to sleep trying to find something to eat,t rying to find some place where I caget some peace of mind and get my life together. I had deep personal issues that I had needed to address. I need time and space to concentrate on this. This is what Cityview provided for me. I was there for 3 years, so I saw the different changes of personnel and residents and myself. Cityview is a reflection of life in the real world. The part of life we don't want to deal with too much. And those are some of the issues I had to deal with within myself, those things I didn't want to deal with. It was an opportunity to for me to take full inventory of my life It was a personal journey and it still is. I'm so thankful for the time I was able to spend there working on myself and meeting so many wonderful people. Both residents and staff. I would name them but I wouldn't want to leave anybody out. But if they read this they know who they are 😎. I am an example of how a person can truly rebuild their lives if they dedicate themselves and humble themselves before the Lord. Cityview can be a difficult place to live. I was able to persevere Cityview politics as CityView preserved me. With the assistance of several residents, some I can call friends and some employees, a few I can call friend, I've been able to get the counseling that I've needed for so long. I was finally able to settle myself and get schooled from the he kind of degree that you get from real life experiences and not from books. As I stated before, I've seen the transition of different employees and administration. I must admit how inspired I was to meet the current administrator Carrie DiPaolo.It was refreshing to meet someone who actually cared about the residents and placed their welfare first. I know this personally. Yet is difficult for one person to fight against a wall of generational, cultural and institutionalized prejudices. I know this personally as well. It was part of the reason for my descent. I commend her for her effort. During my time there I was finally able to take control of myself and hold myself accountable. This was the blessing for me being at Cityview. It was "my "ram in the bush because I was at my wits end when I was admitted. I know where my strength came from to deal with all the unnecessary internal issues that happen at Cityview, yet I had myself to work on. And that was more important so it trumped everything else. I know a lot of people would like to see the place close, I'm just so thankful that it was open when I needed it. And that may be the case for someone else, as I'm sure it was there for someone before me. My review of Cityview is also a supplemental review of myself. There's plenty to work on and I know they have the people there that can do it. It's all about effort. The strain of living of that Cityview was not beyond me.1 Corinthians10:13: "No temptation has come upon you except what is common to men. But God is faithful, and he will not let you be tempted beyond what you can bear, but along with the temptation he will also make the way out so that you may be able to endure it." That's how you know if your burden is coming from the Lord or not. What you put in it is what you get out of it. E=mc√2

Verified Google review
rasheedah nicholson

rasheedah nicholson

These worker fail my mom 3 years ago she died in their care. They failed to make sure she was clean, had the right medication and did not take off old medication that she no longer needed. They need to investigate this place. Her hemoglobin level was very low and the doctor was asking why? I'm sure her hemoglobin dropped again and they just didn't care. They didn't even offer to pay for her cause of death. Nor did they pay to have her body removed from Morgue. They told us we had to pay for everything in which she have been in state care. I'm sure they had Life Insurance on my mom!!!! Get your loved ones out of this place!!!!

Verified Google review
Joshua Lockhart

Joshua Lockhart

Cityview nursing home had grown so much in the past two years, staff members are great, residents praise the facility about how safe they feel. My brother lives there and he absolutely love it. I would recommend highly them to others whose family has psych or skill needs.

Verified Google review
Cherish Anyaebunam

Cherish Anyaebunam

Awesome experience great staff. My mom has been living there about 6 months, with frequent visits the staff is always compassionate and welcoming to me. Customer service gets 5 stars. Also monthly they have events acknowledging all birthdays and holidays 😁😃

Verified Google review

Reviews from Google Places for CITY VIEW MULTICARE CENTER. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.