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Mike Smith

Everyone needs to get their family members out of this facility immediately. I was just there visiting, and I witnessed something deeply disturbing. A woman of color was forcibly removed — her belongings were thrown into the hallway. I saw the administrator snatch her fork right out of her mouth while she was eating, refused to let the staff help her, and then chased her down the hallway and threw her out. This is unacceptable and inhumane.

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Denise Budde

I removed my dad from another facility in February 2025, because of their lack in care. Upon dad entering into Fair Haven he received more care in 24 hours than he had received in 7 days at the other facility. Renea was so helpful in everything. She brought the proper people to me in her office to answer my questions as well as steer me in the right direction to gather all the information they needed to complete the Medicaid part for my dad. I found out that many of the staff have been there for over 10 even 20 years. They all got along like family and laughter filled the air. Many residents passed by and they called them by name. The nurse assessed my dad as soon as he got there. The CNA’s take his vitals daily, that didn’t happen at the other place. Their maintenance personnel were in dad’s room as soon as they heard he had a problem with his tv and it was fixed immediately. Everyone works together to make sure the residents stay is comfortable. The food is amazing and flavorful. On the first full day of my dad’s stay he was in therapy and involved in daily activities. Their doctor on staff visited my dad and found skin cancer on his face. He explained to my mother what she needed to do and the facility would get dad to his doctors office. I can’t say enough about this place. I live over 600 miles away and felt comfortable enough to go back home after placing dad in Fair Haven. I stayed for several days to make sure I was right, and I was. I must make an update to the above post. I placed dad at Fair Haven in February and on March 25, 2025 he passed. The care he received the whole time he was there was amazing. The therapists told me stories about how my dad would tease with them. He was loved and respected by all the staff. Each staff member I ran into as we cleaned out dad’s room had a story to share on how he touched their lives. I am so blessed to have found this place for my dad.

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Janet Kaylor

This facility provides long term care with a therapy department for residents looking to rehabilitate to go home. They have activities to keep your loved ones busy, An amazing restorative department that engages the residents with exercise, games and laughter. Dietary department that caters to their needs and likes. The staff is engaging, caring and Empathetic. I would definitely recommend this facility to whom ever is in need!. The administrator is a very caring person that will make sure your loved ones are taken care of. They will be treated as humans, individuals and as family.

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Aaron Trachtman

The staff were incredibly friendly, welcoming, and attentive to every need. They went above and beyond to ensure my grandmas stay was nothing short of exceptional and productive. Every aspect of Fair Havens was designed to promote excellence in rehabilitation. My grandma is back home and we are so grateful. Fair Havens is truly a hidden gem, and we feel fortunate to have discovered it. You won't be disappointed! Thanks to the best staff!

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Jackie Briscoe

I was there for one month with a broken ankle. So much wrong with this place, it should be shut down. Most of the nurses and CNAs were very nice, some not so much. The food is not fit for human consumption, too often it tasted like it went straight from freezer to plate. Juices were watered down so much didn’t even taste like juice. The last ten days against doctor orders, I received no physical therapy. They said I “fell through the cracks”. No excuse. It was a major fight to get my twice weekly shower. Horrible place. I would rather have died than stay there for one more day.