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Jaime Wikoff

This place is wonderful the nurses are great. I’ve had a great experience being here with my mom on hospice

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Jennifer Lewis

The nursing staff is rude and unhelpful. My grandma wreaked of urine. Her bedroom seemed cramped, stunk and the ceiling had mold and water stains on it. Not a way you want the elderly treated, whoever runs this place should be disciplined.

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sean donovan

This is one of the lowest rated nursing homes in the country and your family member will end up abused just based on the extreme lack of staff(due to ridiculous turnover). My mom had to be transferred from the 4th floor after acquiring an infection, turns out a hole was in the ceiling and water was streaming in. I have pictures of the damage and the way they "fixed it". They threw a board over the top of wet, moldy, brown disgusting ceiling tiles and wall paper and called it a day. It's the most half-butt maintenance ive ever seen. Depending on which staff member I talked to I got a different lie told to me when I asked about what was really going on. The staff kept stealing her phone?? I asked them to file an incident report, I never got any confirmation of one being filed any time I asked them if one was filed no one knew or would respond with a simple "yes". Meanwhile, I got confirmation her phone was being taken when staff was answering her phone but not putting her on the phone. In 6 months they have called me multiple times now to alert me of strange incidents where my mom got "hurt" and they didnt know how. Including her falling down and being found just lying o the floor for an indeterminate amount of time. My mom's health has rapidly declined since entering this facility. What a disaster, dont EVER send your family member here.

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Kierra Allston

The staff here are amazing and so helpful. They show up do their jobs and never leave one person feeling unseen. So grateful to have ran into this group of people!

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Paula Pepple

The Loft has the kindest transport person. He leads by example with compassion and care when taking our residents on appointments or other outings. Thank you for reminding all of us what the heart of health care is.