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Sheryl Tactonstein

As the daughter of a stroke patient, choosing the right rehab facility near our Northbrook home was one of the most emotional and overwhelming decisions our family has ever made. From the moment my mom arrived at Whitehall of Deerfield, I knew we had made the right choice. The care she received went far beyond therapy and medical treatment — it was genuine compassion. The nurses treated my mom like family, always patient, kind, and reassuring during moments when she felt scared or frustrated. She has a lot of anxiety as she has been through so much over the past several months. They took the time to explain things to her and to us, which meant everything during such an uncertain time. Her therapy team was truly incredible. They pushed her when she needed it, encouraged her when she doubted herself, and celebrated every small victory along the way. Watching my mom regain strength, confidence, and independence after her stroke was something I honestly wasn’t sure would happen — and Whitehall played a huge role in that recovery. Shout out to Patrick, Val, & Gigi. What also stood out was the environment itself. Whitehall feels warm, elegant, and calm — not clinical or cold. Although its not new by any stretch, it was so clean and the atmosphere made a difficult chapter in our lives feel more hopeful and dignified. I will forever be grateful to the staff at Whitehall of Deerfield for helping my mom heal, not just physically, but emotionally too. If you’re facing the frightening reality of stroke recovery for someone you love, know that this is a place where people truly care — and it shows every single day.

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Decker Molton

As a family member, I truly can’t say enough good things about Whitehall of Deerfield. Having a loved one in a skilled nursing facility is never easy, but the care and compassion shown here made a very difficult time much easier for our family. The staff genuinely cares. The nurses, CNA's, and therapists took the time to get to know my family member as a person, not just a patient. They were attentive, patient, and always willing to answer questions or explain things. I never felt dismissed or left in the dark, which meant a lot to us. The facility is clean, well maintained, and has a calm, respectful feel. Therapy services were encouraging and supportive, and it was clear the team truly wanted to see residents improve and succeed. If I had one major complaint, it would be the food. While it was fine at times, it didn’t meet expectations at any level in terms of taste and could definitely be improved drastically. We have had family members there over the past several years and this is one area that has majorly changed for the worse, almost where our loved one could barely eat the food. We brought in food from the outside, often, but seems crazy to have to do that....That said, it was the only real downside in an otherwise very positive experience. Most importantly, we felt peace knowing our loved one was in good hands. The care, kindness, and respect shown by the staff in every department at Whitehall from the Admissions office at the beginning all the way through discharge at the end, made all the difference in the world, and I would absolutely recommend this facility to anyone needing skilled nursing care for someone they love.

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Alexandra

My mother stayed at Whitehall of Deerfield, and I was extremely impressed with the level of care she received. The staff was attentive, compassionate, and treated her with genuine kindness throughout her stay. The physical and occupational therapy teams were outstanding and truly helped her regain her strength and confidence. The facility was also exceptionally clean and well maintained, which gave our family great peace of mind. It was clear that her comfort, safety, and well-being were a top priority. I am very grateful for the care provided and would highly recommend Whitehall of Deerfield to others.

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Cassi Wojewnik

Whitehall of Deerfield has provided excellent care for my family. Both my mother and my two grandmothers stayed here during their hip replacement, stroke, and back recoveries, and each experience was very positive. The nurses were truly kind, attentive, and compassionate throughout their stays. The salon staff did a wonderful job with hair services, which was such a nice added touch and lifted their spirits. Every staff member we encountered was friendly, helpful, and welcoming. We are very grateful for the quality of care and support our family received and would highly recommend this facility to others.

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Patricia Lofthouse

I stayed for 7 days at Whitehall in October for rehab following hip replacement surgery under their special pricing arrangement for post ortho operations. Everyone was so friendly and my care was superb, from the aides, to the O.T and P.T. therapists, to the RNs. The facility was spotless and the food was well balanced. I did have one issue with communication that was quickly straightened out. I did not know on the first day that I needed to request my pain medication; I thought it was going to be delivered every 4 hours like in the hospital. Once the staff understood what I wanted, they checked on me for each dose. Also, I came in with a shard of glass embedded in my opposite foot that I stepped on in my kitchen right before surgery. The wound nurses excised it and treated the wound even though it had nothing to do with my operation. They treat the whole person. Two other things I noted is that the staff really works as a team and many of the members have worked there for a long time. That speaks volumes. I believe that the care I received at Whitehall — O.T. once a day with valuable tips and P.T. twice a day with increasing level of exercises — is the reason my hip is doing so well 3 weeks post op. The outpatient P.T. therapists at Glenbrook Hospital where I am now enrolled were very pleased with my progress when I came in. Thank you, Whitehall.