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Kaila Habeel

Told the desk nurse that my Aunt needed help using a catheter she had to get herself. They never came. She told me that no one came to change her bandages. This place is very dangerous. They ignore patients and let them urinate in their beds!

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Alyssa Turek

My mother has been here for a couple of years now, probably a little longer. I believe more recently it is under new ownership, which I personally feel has greatly enhanced the care my mother has been receiving, the communication I receive regarding her care, and the all around atmosphere has been more positive. After new ownership took over, I received a call to schedule a phone conference to discuss my mother's care. I wasn't sure what to expect, as this was never offered in the past. I was pleased to learn that this was to be a regularly scheduled opportunity to discuss with staff the specifics to her care, health, medications, and to ask questions or address any concerns I may have. Prior to new ownership, I never heard from the facility in the past, only when there was an emergency. In addition, my mother's condition is tricky and rare. The nurses call me anytime there is a needed change in care or if there is an emergency and she needs to go to the hospital. This was very reassuring when I was living out of state for a bit of time, or when there was an emergency when I was out of state for a work trip. They always provide as much detailed information as possible. She can also easily get confused or forget things, which can sometimes lead to miscommunication or confusion, and the staff/nurses are always understanding and patient when I call to get clarification when my mom is telling me confusing or conflicting information. And bonus points for all the wonderful events scheduled lately that includes the patients' families. I also enjoy seeing the photos on their social media page and seeing my mom actively engaged in activities. It's reassuring to see her being engaged and socializing as much as she is able to, especially when the only updates I get from her is "I did nothing today"...yet, I see photos that prove otherwise 🙂 I've also heard staff and nurses in passing, encouraging patients to join activities and move about the facility, rather than just sitting in their rooms all day. Huge plus! Everyone at Bethany has truly been a blessing while I navigate all of this, as I am the only surviving family my mother has. It's a lot to balance and navigate, and I feel the team here is the extended family my mom needed to ensure she receives quality care as well as respect and dignity.

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Linda

I have been at Bethany's for nearly 5 months. My experience here has been good but ran in to a hugh problem. I was told that because of my low income I would be able to stay here for free because my insurance would pick up the bill. That is not the case without my knowledge or consent I am $ 4610.00 in debt here. I can't walk that's why I came here but leaving because I can not afford this

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Becky Anderson

I will always be grateful to Bethany for the care and compassion shown to my Sister and Family. At one of the worst times of our lives, you truly went above and beyond.Thank You doesnt even express our gratitude. Very nice facility and Staff. Highly recommend. The Lyn Hanson Family

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Justin Pedersen

My dad had a surgery on his foot, he stayed there for two months. During the stay I was told by one receptionist that I can bring my dog there to make his stay easier. The other receptionist with the dark long hair bigger lady told me the dog must be on a leash when he was obviously leashed. I had to waste gas that day to take the dog back home and ruin the visit with my dad. When he was released the said they had "ordered" a wheelchair for him. We received calls and emails about the wheelchair but never received it. Now the sore on his foot is reopened and I blame bethany for their poor discharge management.