HOPE CREEK NURSING & REHAB is a Medicare-certified nursing home located in EAST MOLINE, IL. CMS overall rating: 1 out of 5 stars. Google rating: 4.3 out of 5 from 139 reviews. Accepts both Medicare and Medicaid.

HOPE CREEK NURSING & REHAB

east moline, ILMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

4343 KENNEDY DRIVE

EAST MOLINE, IL

Rock Island County

Service Area

This nursing home is located in Rock Island County and serves residents in the IL area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

INFINITY HEALTHCARE CONSULTING

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.41 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.39 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 47.8% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 45.2% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

4.3
139 reviews
Jack Hunter

Jack Hunter

I wounded put my worst enemy in Hope Creek! Let’s just say if you care or love someone keep them out of Hope Creek!!! I had a friend in there and she wasn’t being changed was in wet urine cloth diapers. The place always smelled. She would ring her light for help if she could even reach it and wait forever to get help. They didn’t like that she was able to say what she wanted and needed it bothered the nurses and CNA. Every time I was there they acted like it bothered them to ask a question. When you love someone you want them to have the best care so don’t put them in HOPE CREEK! They treated my friend horrible!

Verified Google review
Kristi Yeggy

Kristi Yeggy

Don't be fooled by the lovely interior. Doesn't reflect the care they receive. For a good review, go to Medicare.gov and type in Hope Creek Nursing and Rehab Center. You can see all the complaints, the ratings are not made up. Last week my mother fell head first out of her wheelchair. Went to hospital as she had laceration on her forehead, two huge black eyes. Two days later, she fell head first again out of her wheelchair and was laying in blood as no one saw her fall the second time. This time she had seven stitches on her eyebrow and looks like she was in a head on car crash. Many times I've gone in there and its around 11 am. My wheelchair bound mother is laying there in urine all morning as she has a colostomy bag that was so full it pulled off her body and was leaking all over her body. Breakfast tray with food next to her and she is blind. No one fed her. They the CNA told my mom to stop pulling off her ostomy bag. She isn't doing it, the fact they don't use the overnight folly bag is why it falls off. My mom has been there 1 1/2 years and they still can't seem to get the night shift to put the folley bag on at night. Turnover rate terrible. I've even had to help get drinks at lunch time because they have no staff on weekends and it is 1 pm and no one has had lunch yet. I could go on and on. The staff in the front do not reflect the staff that cares for patients. My moms room was filthy. The staff just sit around when I am sure there is someone could use some help. Just want everyone to be aware of my experience.

Verified Google review
Roy Minnis

Roy Minnis

The employees were the best on helping us to locate our love one. The facility was very clean and everyone that worked there too the time to say Hi and I thought that was AWESOME. Keep up the good work that you are doing. Roy

Verified Google review
Pamela Winstein

Pamela Winstein

My mom passed away at Hope Creek on September 25, 2025 after a two month rehab/stay. Mom came to Hope Creek after a hospital stay battling C- Diff. During her stay she had a blister that turned into an ulcer/ large sore. Our family's opinion of her care, and the conditions of the facility, are not very favorable. Mom's name was Elida; unfortunately, only 1 staff member was able to remember it. The majority pronounced it very differently than it was. That didn't make our mom feel good. One CNA called mom, "E" and she loved that. Another concern was the lack of follow through and communication between nurses and CNA'S. Paper work and test results were often misplaced. Mom's room was filthy. It may have been broom swept a couple of times. Soiled linens were thrown under the bed, we have pictures. When urine would drip on the floor from diapers, it was cleaned up by the family. The bathroom garbage can was normally stuffed with diahrea from the C Diff. We would have to ask for it to get dumped. The smell was horrible. Mom's health deteriorated quickly. We learned she had some heart issues when a Hospice nurse called us to see if we wanted mom on Hospice care. Once on Hospice mom was given Morphine. We could not convince the staff to NOT change or move mom until she had morphine in her for an hour. Mom was screaming in pain from being touched. There were some great staff! Nurse Tara who patiently helped mom swallow morphine with a tiny bit of apple sauce, and later ground it up to put in a syringe. The nurse, referred to as Nurse Ratchet, by patients, worked double shifts on the weekends, and she was not competent in our opinion. I'm sure she was qualified, just probably tired. We don't think double shifts are in the patient's best interest. The wound Nurse was very kind, accessible, and helpful. Our Hospice nurse, Carlitta, was beyond incredible. We are not saying to avoid Hope Creek, but do your research and be present.

Verified Google review
Layla Rodríguez

Layla Rodríguez

I went to visit my grandfather and when I got there he was laying in his urine no one bothered to change him and replace his sheets. The nurse name Linda was very rude she had an attitude and did not want to get up and check on him what an embarrassment to nursing care I would definitely not recommend anyone leave their loved one here.

Verified Google review

Reviews from Google Places for HOPE CREEK NURSING & REHAB. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.