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Tina Morgan

If I could give them a big fat ZERO I would! My sister was there for about 3 weeks. The cna left her alone in the shower with a wet towel on the shower floor and my sister fell and broke her leg in 2 places. 2 surgeries later we moved her. She is to have 2 people assist at all times. This didn't happen now she is recovering from a broken foot/ankle. Also, she would have her light on for over a hour or two to have them get her up to the bathroom. Between four of us going to the director several times and promised she would get better care she ended up with a broken ankle/foot. Horrible, Horrible care there! Don't recommend that place at all!

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Lexi Rae

My grandmother recently got discharged from here and I, as a new CNA thought it would be a great idea to apply beings as she mentioned how they seemed to be in need of more work ethic. A lot of balls were being dropped on her daily cares and it didn’t sit right that her and others would endure that. Just in the 25 minutes of being in the facility multiple residents were struggling in the halls while staff giggled and continued what they were doing ignoring the panting and struggling. After meeting with administration it was obvious they are just a faculty trying to fake it until they make it with state, and have little care/compassion for their employees and residents. This is most likely why hiring is a revolving door at this facility.

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Judy Barnes

Husband just out of there today .rooms are not clean, beds not made right, all the LAZY cnas have an attitude ..only 2 good things hall 400 Is nurse Michelle and Theo..he was the best, more cbas should be like him...Theo and my husband were actually friends when my husband left there..he was awesome..the last day my husband was there the nurse came in, thew a small container of something that a CNA ours on his back.abs said the cna will be in shortly to put on his back, she never showed do I did it and the night before that my husband couldn't make it out of bed in time for the bathroom, they let him sit in his own mess for almost an hour, took me 3 phone calls to get him cleaned up this was 2nd shift..go on a tour before youaje up your mind of this is the right place for you...

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James Kellerstrass

From the very beginning you should know they lie and deceive you . The claim to be on the Peoria Lake which is several miles away and not visible from the property at all in any way. They seem to mostly care about staff treat days, horrible communication, lack of care and mostly when the $$ is coming or running out. Sadly one of the worst decisions we ever made for our loved one, my hope is that this review prevents others from making the same mistakes, it is heart breaking. They likely will resppnd please call our corporate number blah blah blah -- see communication above --

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Diane Hovind

They do not have enough staff to meet needs of patients. They take routinely 30 minutes.to an hour to answer a call. I could not reach call button or remotes.My bed footboard broke and was not fixed. Meds were hard to get. I had 2 broken shoulders and couldnt get anyone to help me clean up or brush my teeth So, finally I had family stay with me 24 hours a,day to help me with my needs. I wanted to leave but they said i had to wait 3 days until dr. came or insurance might not pay. I couldnt feed myself so family had to do it. My bathroom light did not work. They put diapers on everyone who needed help getting to bathroom even though they were continent. Therapy never got started. Everyones laundry was mixed up. There were some really nice staff members, but not nearly enough to meet needs of patients. Rooms were not cleaned.