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Bear Shauer

The social worker doesn't leave his office and doesn't do his job therapy is a joke they even tried to charge me for therapy that i did not have and management is unprofessional if you care about your love one stay away

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John Alek

The nurses were incredible and some of their assistants were okay.. Their therapist were very helpful and friendly but they work on their management instructions to keep you there for as long as your insurance is good!!! The management does not return your calls!!! They said I was completely covered with my insurance and I got a bill from drug company!!! L

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Charlie Hansmeyer

My father has been at the felicity for over 45 days. I have to say the care and the way the staff treats him is exceptional!! As my father is getting ready to make his transition in life, it has been very hard on our family. I want to say thank you to the whole staff for caring for my father with love and compassion. Eric really took to the time to go over all our options with our family. He was kind and showed a lot of compassion to us and we will not forget it! We just want to say thank you to the whole team from front desk, CNA's, nurses and staff!! It takes a special person to work and care for the elderly. Thank you from the Hansmeyer Family!

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Amy OBrien

The entire staff there is wonderful. They are kind and compassionate and take wonderful care of their residents. It gives such a peace of mind knowing they are taken care of and are busy with fun activities. It is not only the nursing staff that cares for the patients, every person in the building is caring, friendly and outgoing. They are a small village and all take care in the residents. Each and everyone are a credit to your professional and should be very proud of your care.

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Scott Geraci

Had my Grandfather here for Hospice care (we had to select a facility in a matter of a day or two). The facility is nice, clean, and bright. My Grandfather commented on how good the food was (and the fact you get to choose). The problem is that you CAN NOT get anyone to call you back. If you leave a message for the nursing staff they will never get back to you. The Administrative staff is no better. All we wanted to know is if my Grandfather was OK, call us back in a couple hours - never called. Also, we understand the need to pay 2-weeks up-front. My Grandfather passed after 10 days. We are told that it will take 6 to 8 weeks to get a refund of the unsed time and they can't tell us how much it will be. For them being the most expensive facility in the area, you would expect better than what they provide. With all the positives, would not never use them again.