HIGHLAND OAKS is a Medicare-certified nursing home located in ELGIN, IL. CMS overall rating: 5 out of 5 stars. Google rating: 4.9 out of 5 from 20 reviews. Accepts both Medicare and Medicaid.

HIGHLAND OAKS

elgin, ILMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: Non profit - Church related

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

2750 WEST HIGHLAND AVENUE

ELGIN, IL

Kane County

Service Area

This nursing home is located in Kane County and serves residents in the IL area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 5.0 / Industry Avg: 3.0

✓ Above average

Health Inspection RatingFacility: 5.0 / Industry Avg: 3.0

✓ Above average

Staffing RatingFacility: 5.0 / Industry Avg: 3.0

✓ Above average

RN Hours per Resident DayFacility: 1.01 / Industry Avg: 0.75

✓ Above average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 5.11 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 40.0% / Industry Avg: 20%

âš  Above average (lower is better)

All Nursing Staff Turnover RateFacility: 30.2% / Industry Avg: 35%

≈ At average (lower is better)

Google Reviews

4.9
20 reviews
Lori Callis

Lori Callis

Words cannot express how impressed we were with Highland Oaks who cared for my mother. I have never experienced their impressive level of care anywhere else. They truly care for their residents as they would their own grandparents. The facility was always spotless and the schedule was full of activities available for the residents. I always felt comfortable when leaving knowing that my mother was really the best care available.

Verified Google review
Logan

Logan

Such a wonderful community with the kindest and most caring staff. You can rest assured your loved one is well taken care of here.

Verified Google review
G K

G K

My grandmother was here for a few years before she passed away. I cannot say enough good things about this place! The care was beyond excellent. My grandmother was always treated with respect and dignity. The staff always got my grandmothers level and maintained eye contact with her while speaking to her. It is a homey enviornment and does not feel institutional. When you walk through the doors, it is like a breath of fresh air. The staff clearly cares about what they do, as evidience by how well the residents are taken care of. I wish all nursing homes were like this.

Verified Google review
Becky Dawes

Becky Dawes

My mom spent time at Highland Oaks prior to her passing, and I cannot say enough good things about the facility and staff. I spent many hours keeping Mom company in her room, and every single interaction I overheard between staff and residents was kind, gentle and respectful. Every staff member is helpful, regardless of whether the current need is in their job description. All laundry is done daily, and the facility is always sparkly clean. The compassion we experienced was infinitely superior to nearly every setting we’ve encountered in life; I felt so cared for even in our initial admission meeting. So very thankful God brought my mom to Highland Oaks.

Verified Google review
Ken Ells

Ken Ells

Both of my parents were residents at Highland Oaks. The staff there is phenomenal! They are highly skilled professionally, but more importantly, all of the staff truly cares for the residents like family from the directors to the maintenance workers. Everyone there is awesome. There is not a better place for your loved ones when they need long term skilled nursing and assisted living care. If I could rate with 10 stars I would.

Verified Google review

Reviews from Google Places for HIGHLAND OAKS. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.