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Shelagh Jones

The only reason I’m writing this review is to recognize my brother’s CNA Angela. Room 117. She treated my brother with respect and great care. I felt relief when I knew she was working. She went out of her way to make him comfortable and relaxed. Unfortunately, the weekend staff was horrible. He did have things stolen but I guess that’s everywhere.

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Mary Goldman

I want to thank the social worker Michelle for her kindness, her listening and the strength she gave me when I needed it. She has a gentle spirit and a loving soul. I'm so very very grateful. Thank you you the courage you have given me I am no longer afraid. I am going to Concord Place to be more independent thanks to the staff at The Grove taking care of me

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Jesus Lopez

I was very well taken care of during my stay at The Grove of Elmhurst. The social workers were very helpful in helping me get back home. The nurses and CNAs helped take care of me during my stay and did a good job. The physical therapy team helped me get stronger and become more independent.

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Ingrid Edwards

I have been in the healthcare industry for over 30 years. This isn’t an easy job by know means, we are overwork and underpaid for the job that we do, but this isn’t an excuse. We choose this job because we love helping others. I dropped my love one off to this Facility on January 1, 2025. I will honestly say this place needs some attention. We are currently looking to relocate her as soon as possible. We must always remember the health and well-being of our clients come first, and that starts with cleanliness in the environment that they have to live in. I would suggest before you take your loved ones to facilities that you do a visit to the facilities. When this facility was chosen, it was chosen by pictures off of their website that were not true. These pictures must have been taking maybe when they did some remodeling a decade ago. What was in the pictures were not at this facility. The only thing that they did have an updated picture on was the small area downstairs of their Christmas display. When you visit this facility, please pay attention to the hallways how they are cluttered with trays from previous meals eaten, instead of taking the dirty trays and the carts back down to the kitchen area they leave them piled up in the hallway making it difficult for the clients to maneuver around in their wheelchairs or walkers . Dirty linen in the hallways, making it smell as soon as you hit the floor off the elevator. when you enter the rooms most of the room are three patients to a room It’s so cluttered; I don’t even know how they where able to get three people in one room. The smell is horrendous in this facility. Please do not take my word for this. Take a trip to the facility before you place your love one. That was my family’s mistake is that they did not visit the facility first. Thank you for your time. I also must give a shout out to the housekeepers. They did do a beautiful job of cleaning the room making it smell fresh, like bleach. And there are some excellent staff that do work at this facility.

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NIcole Trusty

If I could give this place 0 stars I would. First the scheduler sucks. Some of these nurses and staff on the 3rd floor are very rude and unprofessional. They treat Angency like trash. I would never ever pick up another shift at this place! There is this one Filipino CNA guy, I forgot his name, he was very helpful I only give honest reviews. My reason for giving them 0 stars is because of their behavior. But I have read other comments about this facility that is not true. When it comes to on to there Residents they are well cared for and the place is clean and they also have a lot of supplies. Not because I’m hurting I won’t say things that are not true