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Mike Gogerty

Our father entered this facility one week prior to the takeover following a heart attack that left him unable to walk. Three days in, he met with the doctor that rounds the facility. He told our father he would never go home alone. Over the next few months, the care continued to get worse and worse. There are a few great people there (couple CNAs, dietary staff, and OT). Majority of the staff that we appreciated have are no longer with the facility. At the point our father was moved to a better facility, he was walking at most 44 steps, today he is over 600 with far less assistance and talks of moving to assisted living and home are becoming realistic. After his transfer, he still had money in his account. We have yet to have that refunded to us. Last conversation we had I was told, “if you don’t hear back, let me know, I am very busy.” Like most reviews, the food was so bad, our father wouldn’t eat, which ended up with him dropping 30 pounds, in the hospital, and on a liquid diet to maintain any weight. Was not moved in his bed every two hours as ordered, constant infections, and so slow to make any appointments necessary for his improvement. The same amount of time in a better facility has been a 500% improvement. Current administration will listen to concerns for face value, but not make any improvements for the sake of residents. Lastly, another family member was going for physical therapy and his rehab was discontinued. Therapies are supposed to be 30 minute sessions and one therapist shown a sheet where expectation was to not exceed 17 minutes per session to keep going. Please be cautious and do best for your family. ***Update*** Our father, after being told he would never go home, should look into hospice, and possibly would have lost a leg, is transitioning to Supportive care for a few months. He is on track to be home in 3 months. Vonderlieth Living Crnter in Mt. Pulaski, IL has done an amazing job. From daily care to therapies, they are the place to go.

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Ken Bennick

My wife was there for therapy which she got very little of although I'll bet that they can show that she got therapy 25 hours a day eight days a week. Calling for help from an aid resulted many times a wait of over an hour. The new owners of what was known as Hickory Point Christian Village and now known as "THE ARC" are seemingly not interested in hiring adequate staff to take care of the patients who are staying there. If you or a loved one needs therapy, you would be well advised to check out one of the "swing bed" hospitals in the area

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Rebecca Harding

My Grandma was here for rehabilitation after a fall. There were a few staff members that went above and beyond. She received great therapy that allowed her to eventually return home. Great views from her room, never complained about the food, facility was always clean, and had extra community rooms that we used when there were a lot of us visiting her.

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F686

This is a beautiful facility with friendly staff. The staff are welcoming and helpful. The food is better than any other nursing home in the area. It’s also the cleanest one I’ve ever seen. Anytime I had questions the management team addressed them promptly. I greatly appreciated the care my loved one received while there. I’ll never take my family anywhere else.

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Jean Storm

Hickory Point is no longer a good place to place your loved one! They are so shorthanded and the pay the employees receive is so little they don’t even try. You see most people on their phones while lights are flashing everywhere. Dad hasn’t been there for 3 months yet they are still charging him and removing money from his account.