Pearl Pointe Nursing Rehab & Care is a Medicare-certified nursing home located in FREEPORT, IL. CMS overall rating: 1 out of 5 stars. Google rating: 2.6 out of 5 from 29 reviews. Accepts both Medicare and Medicaid.

Pearl Pointe Nursing Rehab & Care

freeport, ILMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

900 SOUTH KIWANIS DRIVE

FREEPORT, IL

Stephenson County

Service Area

This nursing home is located in Stephenson County and serves residents in the IL area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

SABA HEALTHCARE

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.28 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 2.84 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 81.8% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 51.1% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

2.6
29 reviews
Darlene Bronson

Darlene Bronson

Does anyone know if this place has changed? My mom recently has been taken to this place And the reviews are terrible Unfortunately I haven't been there to visit. But I truly would appreciate any information? Thank you and have a blessed day Jesus Loves All.

Verified Google review
Christine Morgan

Christine Morgan

I believe their lack of consistent care to their in house clients is due to inability to hire enough reliable staff and the rest is upon individuals hired whose hearts are no longer in their work or they never had a heart for this type of work and look at it with only a paycheck in mind. Leaving people with internal catheters unflushed on a regular basis or not getting medication in timely manners is not acceptable care. Some clients are not mobile enough or mentally able to express their needs and be their own advocates. This leaves full rain for non compassionate aides and nursing staff to say whatever they want in front of patients, argue with them and say snide remarks like well you are welcome if the patient doesn't praise them for what they did do. They also complain infront of patients about their work load. 2 showers added to their shift throws them for a loop. It is a shame all around. We must do better at seeking and securing more and better employees some how. Employees who want to do this type of work.

Verified Google review
Chris McCanse

Chris McCanse

No one should be in this place. My step father was in there only because we couldnt get him in anywhere in a hurry after he got out of the hospital. He passed away today and when we went there to see him one last time i was discussed with the stuff i saw. I wasnt very close to him so i didnt visit much but i the floors looked like they havent been cleaned in weeks, the window in his room had rot in the window frame, the sink in his bathroom was just nasty. We couldn't get any help with boxes or bags to start gathering his belongings. We were unable to find his wallet at all l, asked a nurse and they didnt know. They had very little Christmas decorations up for the residents and it was very depressing. When leaving i saw a roach in the hallway. I tried to get a picture but one of the nurses saw it and made it disappear before i was able to get a picture.

Verified Google review
Debi Sanchez

Debi Sanchez

My experience at Pearl Pavilion has been great. Since being here I have felt nothing but love and warmth from the staff and residents. What I love about Pearl Pavilion is that all problems and issues are handled properly and with great care. I respect the staff and the jobs that they are responsible for. It is a wonderful place to work. I feel privileged to be a part of the management team.

Verified Google review
Michael Rhoe

Michael Rhoe

At Pearl we treat all residents with dignity and respect. Our staff look forward to seeing the residents and assisting them. I have seen first had how staff from every department at Pearl deeply care for residents and give themself to the care of those who need to be cared for now. I strongly disagree with the previous review of Pear Pavilion and what I care about personally. That review does not reflect Pearl Pavilions well. If you or anyone reading this would ever desire to discuss the values of the management team at Pearl, please feel free to call the facility and I will take your call. We can set up a time to meet and work through any difference there may be. Mike

Verified Google review

Reviews from Google Places for Pearl Pointe Nursing Rehab & Care. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.