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Ray Rodriguez

Once again Joarodzjomarie leaves a review with false information I will put the picture below of the previous review (my father is well taken care and this place has done a amazing job! The previous review from JoaRodzjomarie is all false information I’m am the legal guardian of my father and he is well taken care off. To you my sister Joan everything I have to tell you is to seek help for your mental illness and leave these people alone . God bless you And thank you allure of lake storey for taking such good care of my dad and protecting him at all cost. I am very grateful

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Amber Wayland

Never send your loved one here for rehab. Worst place ever. They don't call you if your person is sick with rsv and quarantined. They didn't do the PT that was assigned to him. He went to get stronger and work in balamce and walking. sent him home weaker, cant get up, cant get his balance and is struggling worse. I Pulled a muscle with spasms 10 days of him being back WHICH was the reason he was sent to rehab. If I get injured no one is able to care for him at home. So thank you. I should send the medical bill to you then. Will send random people to your house for some reason. Knowing the VA has a process they don't seem to care and would sent 2 nurses to our home. Weird.. Billing was a nightmare why did they bill Medicare when it was a VA contract. Did make a formal complaint with the VA. DO NOT BRING YOUR LOVED ONE HERE.

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John Hardesty

I was not pleased with this place. There is no communication in that place. They don’t tell u anything when u get there it is not a place I would take anyone.They tell you they will take you to a appointment than cancel because they booked to many appointments.So if go there after a knee replacement plan on taking whoever yourself because they don’t keep there promise.I asked the nurse to fix my dad a bag of popcorn on Saturday he didn’t get it till Sunday night.She also told she would give to him Sunday afternoon never did.So don’t go there if you don’t have to the rating should be a negative.

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Deb Solis

Tammy was nice enough to take the time to show us the newly renovated area which will be so nice..And love the family room area and Bistro area..Great addition! Also Wendy was so kind to jump up from her desk duties let us in and out the several times of our comings and goings..( on the Weekends Debbie is always very welcoming and you have a new girl too who welcoming also) And Lynn is always very helpful and kind. We appreciate the care of the staff for our sister.. She is declining and they are attentive to her many needs and our sister is content... God Bless you all !

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Cheryl Leath

I visited with my friend again today, March 27, 2020. It was a very nice experience. I met 2 people I knew back when about 5 to 10 years ago that live there now and they seem happy. It has a pleasant atmosphere. I talked with a few other residents that seem well adjusted there also. I can now give a 5 star rating. I think highly of this nursing home. I am giving 4 star review at present time as I have only been in the facility once and do not want to make assumptions. The staff that greeted me was friendly, pleasant, very caring and acted in a professional manner. These were key upon my arrival as 1st appearances are always highly important! I have a dear friend that is a resident there and had high hopes she was getting excellent care. The atmosphere was calming and the staff interacted with each other in a professional manner as well. These things I liked seeing. I will be making a return trip to visit with my friend so will update my review when I have more adequate information to go on. A pleasant place it does appear to be which makes me smile.