J

Jason Phillips

Kaitlyn, and the staff have been extremely helpful my mom get acclimated to the facility. Their patience and care to help make her comfortable is greatly appreciated.

L

LaKeva

DO NOT DO IT!!!! If you truly care for your loved one do not send them here, especially for rehab/ therapy services. My mother could have passed away in this facility a week ago due to neglect and everything being blamed on her anxiety. She let the RT know she couldn't breathe after having her trach suctioned and he proceeded to tell her that her numbers were fine and there was nothing else he could do. I saw her struggling and asked if he could suction her again and he said no, then proceeded walking out of the room as her oxygen levels began to tank on the monitor. As traumatic as it was watching my mother fight for her life, thank God I was there to call 9-1-1 (which the RT tried to discourage me from doing). She was rushed to the hospital and I did NOT let her return there. In no way did I feel safe having her there. She was there for a short term stay just to be weaned off the trach. After being there for over 2 weeks, she was never assessed by an actual doctor, her trach tubing came off numerous times and staff told her to put it back on herself, and she ended up back on a vent. The food was the worst and the exam gloves smelled of mildew, yet a CNA told me that's how they're supposed to smell. You can smell weed coming from the parking lot at night while staff are in their cars, and most of the older LPNs who work there simply aren't attentive. I will say the ADON, Tocarra, was very helpful and personable. She at least tried to get answers and did her best to get the process moving along, but she was limited and at the mercy of providers who clearly could care less. Avoid this place at all costs!

D

Denise Szymczyk

My brother in law has been in 2 weeks today. No sponge bath or shower, hasn't had a bowl movement in 8 days. Had pneumonia flare up, served cold food, little to no PT. Various tests and X-rays done with no results shared. Was finally given a pitcher of water after asking for it for 2 weeks. They finally extended his bed after asking for it for 2 weeks. He asked to see the roving eye dr,,,, no response. He's lost vision in one eye. Nurse scheduled to see him, didn't show up. Worst care place ever.

T

Tasha Williams

I am very grateful for the care my mother is receiving at Pear Of Hillside! Mark one of the on staff nurses whom was NOT my mother nurse went the extra mile in resolving a concern. Teamwork makes the dream work is an example of what Mark did on today! Nurse Tocara, Nurse Rosa, Social Worker Remiyah, and an abundant amount of other staffs whom name I will list in another review have all made my mother stay comfortable and I am so grateful for each and everyone of them. I recommend Pearl of Hillside to care for your family member! They can be trusted! Thank you again Mark!!!! Thank you!!!

D

Dan Surowiec

My father's dementia took a severe turn in July of this year and I needed to relocate him quickly. The team at the Pearl of Hillside took him on and gave him exceptional care. Everyone at the Pearl of Hillside cares deeply about the residents and goes above and beyond to make sure they are comfortable and cared for. The facility itself was very clean and the staff are happy and friendly. I was always greeted with a smile and a story about something my dad did or said that made us laugh. My daughter, who is an EMT and often performed medical transport said that the Pearl of Hillside was much nicer, cleaner, and energetic than any of the other facilities she's been to when transporting patients as well. I can't say enough about how comforting it was to know my father was cared for so well. I had to ultimately move my father again for reasons unrelated to the facility, but on a recent visit back, I was pleased to see that renovations continue and the facility is in better shape than when I was last there.