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Danielle Shell

Our family wholeheartedly recommends PARC Joliet Rehabilitation Facility. The exceptional care and consistent patient/family engagement our family member received significantly aided his recovery. From the Director of Nursing to the maintenance staff, the intentional kindness and dedication of your team were truly impactful and deeply appreciated.

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Allison Thomas

The facility I work for recently referred a client with complex needs and circumstances to the PARC. Carolyn Tait and the staff there went above and beyond to accept this person, finding a way to make it work when many other facilities we referred to did not. They were truly angels in a time of great need for our client, and we are extremely grateful for their patient-centered persistence and willingness to do whatever it took to help. They’re wonderful people who truly care!

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Yolanda Smith

This facility has been a major letdown. A majority of the staff appear indifferent and disengaged, showing little concern for the well-being of the residents. The food is consistently poor, housekeeping is below acceptable standards, and the administration lacks professionalism and empathy. When serious concerns and signs of neglect were brought to the attention of administrative personnel, the response was dismissive. Instead of addressing the issues, the focus was on managing their image on social media. That kind of misplaced priority is unacceptable in a care environment. This place needs serious oversight—or to be shut down entirely. Families entrust their loved ones to this facility expecting care, dignity, and respect. What they’re getting is so far from it!!!!

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Debi Drake

My brother was admitted to The Parc in December 2024 with Parkinson for physical therapy. By April 2025, we discovered he acquired a bed sore on his buttocks. Staff there got him dressed everyday and would literally let him sit in the lunch/TV room all day in a wheelchair without changing him. I personally witnessed him being soiled and demanded he be cleaned and changed. When he was being changed I noticed he did not have a diaper on which meant the bed sore was exposed to feces. On April 27, 2025, he was rushed to the hospital. The doctor informed me the bed sore became Septic which created an infection that spreaded to his right leg. The infection exacerbated his medical issue. He passed away 8 days later May 5, 2025. The one staff person that knew him personally who I thought had his back let this happen during her employment at this facility. This place needs to be shut down!!!

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Randall Sobanski

I was just at this facility last week with a friend visiting their Grandparent and I saw this employee assisting a resident that was struggling. I walked up and asked her name and what her responsibilities were. She said she was Dana and was the DON. She went on explaining and I just have to say she’s doing an exquisite job making sure these residents are being taken care of and helping with whatever other needs they have. Can really use more staff like her. Keep up the great work.