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Joyce Donahue

Spent 2 months there after a recent stroke. Staff is generally very caring and professional. Therapy was excellent. My only issue was new ownership seemed to cut corners on supplies and food and dietician did not understand gluten-free food well, but kitchen staff was helpful filling in the gaps. Mostly a pretty decent experience.

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Toni Fisher

Csring staff, decent food, terrific physical therapy. Highly recommend . Going back after heart surgery Bv . Dish tv

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Laura, Loha

The facility staff urgently needs proper training and consistent staffing. In just the past seven months, the facility has been turned over to multiple organizations, and this constant change makes it impossible to maintain quality care. With no transparency, heavy reliance on agency staff, and little continuity, residents and families are the ones who suffer. Where is the Director, and who is truly accountable for running this facility? The lack of leadership is clear when concerns raised during care meetings go without any follow-up or resolution. This reflects serious issues with management. It’s a sad reality that health care continues to fall short on the very thing it should prioritize most—quality care and genuine concern for residents.

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Robin Gonzalez

My stay was extremely pleasant. The nursing staff fantastic, the CNAs were understanding and patient. The cleaning staff was wonderful the rooms are clean The kitchen staff fantastic. Each and every person. The nice thing about this place is they treat you like you are a person they have respect for your feelings and they try to accommodate you with everything. It has been a very pleasant day for me. Even the other residents very pleasant. Getting my knees done in a year and a half. I hope I come back to the same wonderful place that I have been at.

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L S

My mother was transferred from rehab. She unexpectedly and quickly declined after admission. Common to health care facilities serving seniors, I found the quality of daily care to be hit or miss. Clearly some staff seem committed to providing compassionate and appropriate care. I remain forever grateful for each and every act of kindness expressed toward my mother. Other staff appear to be on site simply for a paycheck and, in my opinion, were rather harsh and unkind more often than I care to recall. Messages from departmental supervisors on site were at best, contradictory. At times, one might wonder how often they update each other on the condition of the patients in care and how often policy changes go into effect. Granted, staff shortages, budget constraints, and other issues beyond my knowledge, can impact quality of care. Under the best of circumstances, end of life care is hard to witness in our loved ones. Yet, we all can do better. Effective family communication was awkward despite efforts made to accommodate opposing family opinions on our mother's care plan. Notification of my mother's passing was shockingly unprofessional. Attempts to keep up with the care of an aging facility were noticed. However, cleanliness and responsiveness from staff regarding building / room issues were inconsistent depending upon who might be on staff at the time. Mom's brief hospice care (nine days) after just several months of care was complicated by personal family dynamics. I am troubled that several attempts to reach out to supervisory staff, including two calls to the executive director, after mom's passing have gone unanswered. I am grateful my life circumstances allowed me to be on site almost daily throughout her stay. Despite the challenges noted, my husband and I are grateful we were able to enjoy meaningful conversation and experiences while she was housed at this facility. In good conscience, I would not refer friends or family to pursue placement for themselves or their loved ones at this facility.