MILLER HEALTH CARE CENTER is a Medicare-certified nursing home located in KANKAKEE, IL. CMS overall rating: 2 out of 5 stars. Google rating: 2.7 out of 5 from 26 reviews. Accepts both Medicare and Medicaid.

MILLER HEALTH CARE CENTER

kankakee, ILMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: Non profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

1601 BUTTERFIELD TRAIL

KANKAKEE, IL

Kankakee County

Service Area

This nursing home is located in Kankakee County and serves residents in the IL area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

RN Hours per Resident DayFacility: 0.81 / Industry Avg: 0.75

✓ Above average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.75 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 57.7% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 46.0% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

2.7
26 reviews
vicki stich

vicki stich

My mom had her light on for over a hour for help to the bathroom. She sat in her own poop over a hour until we started calling them to get to her. No respect. Day girls good night girls not.

Verified Google review
Teeny T

Teeny T

Generally speaking, it (MILLER"S/they (EMPLOYEES) can do better. Our just say, if it wasn't for the elderly reaching the age, where help is needed, and for the ones who need rehab, Miller's and all places that have this service, NO ONE would have a job. If the people who work there, DON'T have in their hearts, to give THE BEST, care and SERVICES, to the people resides there, then they shouldn't be there. NOT everyone who holds ANY position there, from the TOP to the BOTTOM are all UNCONCERNED, but you KNOW who you are, and should STEP DOWN, and fine another JOB and or PROFESSION, it's NOT for you. GOD SEES EVERYTHING, AND EVERYBODY!!🙏🙏

Verified Google review
Lola Kidwell

Lola Kidwell

My mom is a long term resident here. The staff is fantastic with her and she loves being there. She says the food is really good with snacks and a varied selection every day. The staff of nurses, et all, treat her with dignity and respect. My mom said she feels safe there. I feel good knowing she is safe and not alone. I go there several times a week at varied hours. All the staff is good with the residents and I have never seen anything untoward. Thank you Miller staff for taking such good care of her.

Verified Google review
Dala Watson

Dala Watson

This facility is really a -5. I had to give a 1 just to be able to make a comment. I wouldn't take my enemy to this place. I have family here who has been here for 2 weeks and was never given a shower. When pressing the button to ask for assistance it took staff over an hour to respond and by that time my family had already wet his pants (which is so degrading). When they came to clean the room they cleaned the toilet and took the trash but, didn't take the dirty towels from the floor of the bathroom. It's such a disgrace how this place has gone down hill in the last 6 years. Think twice before sending your loved ones to this facility!!!!

Verified Google review
Tara Howard

Tara Howard

I just wanted to say Thank you! Caleb and his team at Miller took the best of care of my mother during her stay! I read the reviews but trust me, this place is amazing. It's clean, and the staff kept my mother very clean and she was so happy to be there. She raved about the food, especially the shrimp, and the nurses and aides, both day and night shift, took such good care of her. I actually had tears when we left because it was as if we were leaving family! Thank you 100 percent from the bottom of my heart! ❤️

Verified Google review

Reviews from Google Places for MILLER HEALTH CARE CENTER. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.