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Liz Fronczek

We’ve had a very positive experience here so far. The therapy director, Cindy, and her entire team are absolutely top-notch — their professionalism, communication, and genuine care have made a huge difference for my dad. The nursing staff has been consistently friendly and attentive, and everything else about his care has been reassuring. Overall, we feel confident and grateful knowing he’s in good hands.

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Scott Easton

They will put your loved ones in a closet and forget about them. They refuse doctor's orders. They blame your loved one when they have a stroke and cannot move or eat. I am PoA for my mother. I got my mother a doctor's appointment for a chart review and second opinion. They tried to talk me out of it. I scheduled a ride for my mother's doctor's appointment TWO weeks prior, and they botched it, missing her appointment. And this is after I called the morning of to confirm the ride. Now they are playing childish games when I call: either hanging up, transferring me to the wrong floor, or just letting the phone ring. They are all horrible people who delight in the torture of our loved ones. Update: I came in from out of town to visit and find out why there is no consistency with my mother's meds and how they are given to her. They just wanted revenge for my post. They had no answers for why every nurse issues my mother's meds differently. I told them it was because she was wrongly diagnosed with dementia and Alzheimer's (confirmed by visits to her Neurologist and General Practitioner) and she is suffering from the bias. They believe that my mother refused treatment and they will not work with my health manager to better my mother's position. My mother was in the room when this discussion occurred and I asked my mother what her thoughts were. She said that she never refused anything, it just took her a couple of minutes to mentally and physically prepare for her therapy. When I asked how do we change her diagnosis to avoid the preconceived notions of dementia and refusal, they said with a sneer that I can't afford it and that during the 9 hour test, my mother was sure to fail. They then made an impassioned speech about how my mother's care was their top priority and I was at fault because I live in another state and I cannot be there daily for my mother's care. All through this meeting they never asked my mother what she thought, or even looked at her.

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Edwin Meyer

I can relate to the issues mentioned in the 1 & 2 star reviews going back seven years, because I occasionally experienced most of these myself. My overall experience was much more positive, possibly because other than physical instability, I was in fairly good health. I did not need assistance with dressing, toileting, or bathing, and I could fairly well ambulate in the halls with a walker. Some observations: - The ambulance attendants who brought me here stated that Lemont Nursing was cleaner than and didn't smell like other nursing facilities they had been to. A friend who drives for Uber stated that the halls were wider than those of any other facilities he'd seen. The place is indeed quite clean. - I chose Lemont Nursing primarily for physical therapy, and I was not disappointed. The staff is both competent and friendly. While I encountered a few exceptions, I found the nurses and CNAs plus other staff to be mostly attentive to the needs of the residents. - The facility has mostly spacious single occupancy rooms, and as a Medicare patient I was given one. (I had previously been assigned to a double occupancy room at Gottlieb Hospital for PT.) Lemont Nursing does have some double occupancy rooms for Medicaid and other low-pay patients. One drawback is that the walls are fairly thin, and I could hear voices and TVs from adjoining rooms. - Meals are nutritious but otherwise so-so, being towards the bottom rung of the mediocre norm for hospital food. - There is a small library with two computer terminals and two book shelves with a hodge-podge of mostly popular fiction books. - I especially want to give a shoutout to Zalman, the director of admissions, who also was assigned to look in on each resident in my section once a day. I found him very friendly and helpful — he consistently went above and beyond to make sure I was comfortable, and help with anything I needed. In spite of some deficiencies, I imagine the Lemont Nursing and Rehabiitation facility to be on a par with the best of its competitors. I certainly would come here again.

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Demi Ruppert

I had a wonderful experience at Lemont center! The staff made everything comfortable and easy for my family! Everyone we worked with was great, especially the discharge planner and social worker (Mia) is very knowledgeable and helpful when it came time to bring my family member back home! She was very trustworthy, easy to work with and transparent with us! Would definitely recommend!

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Najwa Alkhatib

Our experience with Lemont Rehab Center was extremely disappointing and unsafe. This was our first time needing rehab services, and it turned into a very bad experience. The staff were careless and rude, entering the patient’s room without asking if anything was needed, and showing a complete lack of attention or compassion. This place is not a rehab center — it is a careless center. When my mom rang the call bell for help, no one came. She had to call us so we could try to get a nurse. Even when I called the reception desk, the nurse never answered the phone. We waited more than 10 minutes, called again, and still no one responded. On top of that, the staff did not even make sure my mom had her prescribed medications — if we hadn’t provided them ourselves, she would have gone without. If you are considering this rehab center, I strongly recommend looking elsewhere. The staff showed no concern for patient well-being. Honestly, I believe if someone passed away there, they wouldn’t even notice in time. Because of this terrible experience, I took my mom out after only one or two nights. I will never allow any of my family members to be treated at this facility. Please be cautious and choose another option for the safety and care of your loved ones.