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Amanda

Horrible experience, was visiting my grandpa for a Christmas party. Multiple patients screaming for help but nobody comes to help them. Also seems like they don't require people to wear masks during this super flu season. A staff member walked in on me going to the bathroom and never even knocked, and a patient asked if I was his wife, keep in mind I'm 17.

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Nicole Rivera

Our mom was a resident at Alden until her recent passing. It is never an easy decision to seek care for a loved one, but like many families, we needed to make this choice when mom's needs became too significant for home care. The team at Alden helped us through this difficult process, teaching us what we needed to know about long-term care. We are especially grateful for the leadership and care of Samuel Osunia and his team in the memory care unit. Our mom adored Sam. She lit up every time he walked into the room. It was easy to see why. Sam treated each resident with care and was responsive to their changing needs. Sam modeled patient-centered care for his team. Everyone on the team worked together to create a supportive environment for our mom including nurses, psychosocial staff, CNAs and building staff. They actively supported our mom's changing needs and collaborated with the hospice team when they were brought in.

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Aniely Mendoza

My Mother has been a resident at Alden Long Grove for the past year, and I have been visiting regularly. While I've noticed that the building is a bit outdated, what truly matters to me is the quality of care my mother receives, and in that regard, I couldn't be more pleased. The staff here are incredibly compassionate and attentive. They always take the time to listen to my mother's needs and make sure she's comfortable. I really appreciate the communication from the staff, keeping us informed about any changes in her health or care plan. Management has also been excellent in resolving my concerns, having their doors open all the time really gives it a welcoming factor, they are so supportive, most of the offices are conveniently located at the front. I really enjoy watching my mother interact with others during socials, she has met and made friends with wonderful residents. The facility offers a variety of activities that keep residents engaged, I am amazed at their calendar. Overall, my family and I are pleased with the care my mother is receiving, and I feel confident knowing she is in good hands. I recommend this facility to other families

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Carol Williams

As a new resident of Alden of long grove they have treated me with such kindness and have done everything to make me feel heard and cared for. The dietary department has gone out of their way to make sure my dietary needs were met. The staff really does their best to make sure the building is clean. My CNA’s have really been a god sent since I’ve been here. The social service director Stefan really knows how to make the people of Alden heard and special. He came in and made my day by wishing me happy birthday. I would definitely recommend this facility for your family, I already have. Thank you Alden!!

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Ana Draa

My father has been a resident since March, on a hospice contract with the VA. We looked at many other facilities before setting on Alden. It’s an older building, but curtains and wallpaper do not provide care! Dad has been well cared for in a very cozy room. Food service has been really good, including catering to some specific requests my Dad has had. Any questions or concerns we’ve had have been swiftly dealt with, Alden has truly partnered with us for the best care of our loved one! Now that Dad is in the process of passing, we take great comfort in having the caring staff at Alden Long Grove helping. I highly recommend to other families.