MASCOUTAH REHAB AND NURSING is a Medicare-certified nursing home located in MASCOUTAH, IL. CMS overall rating: 1 out of 5 stars. Google rating: 4.4 out of 5 from 75 reviews. Accepts both Medicare and Medicaid.
Medicare Certified
Medicaid Certified
Ownership: For profit - Partnership
Contact this nursing home directly for detailed information about their services, care philosophy, and team.
This nursing home is located in St. Clair County and serves residents in the IL area.
Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.
Comparison to industry benchmarks for nursing homes
⚠ Below average
⚠ Below average
⚠ Below average
STERN CONSULTANTS
Part of a multi-facility healthcare organization
⚠ Below average (higher is better)
✓ Above average (higher is better)
⚠ Above average (lower is better)
⚠ Above average (lower is better)
This is the worst possible place you could send anyone!!!!! 0star they ignore the nurse call button they ignore patients cries for help they bully patients into being afraid to ask for help. They have bugs and water leaks in the rooms and do nothing. In one particilar room the 240 a/c outlet is hanging out of the wall. Other outlets feel as of they would just pull right out of the wall. It's a dangerous, filthy, and staffed with people who could't careless about the people they are supposed to be helping.
Zero stars. They do not answer the phone, ever. No communication with family regarding anything that’s going on with resident.
My Mom is at this facility when I say I can’t say anything bad about the staff , they have been Amazing. But the administrator Katrina is a poor leader and she’s very rude to everyone, she doesn’t care about the staff nor the patients or the families of the patients. I wish I knew the owners. I would love to tell my experience with her. She’s a horrible leader , the residents to her are dollar signs. The flies are horrible and it smells horrible, this place stays under staffed . I’m calling the state every week if I have too . The ratings are high cause they have employees rate the place . My Mother is now on hospice and she loves the people that is caring for her but she’s always said Katrina don’t care about anyone but herself and it’s true .
Do not admit your loved one to this place! My loved one was a resident here and begged me to bring them home. So miserable from not being able to trust in the care being received. Trust in the accuracy of the care being received and the the blatant lack of care. Abuse, neglect and horrible food. Unclean, unsanitary and rundown. Flies swarming around every day! Staff ignored resident calls regularly and out of the 5 or so that I met, 1 nursing staff member was friendly. Administrative staff are unorganized and unprofessional. Rehab department is a joke. Distant relatives, my family and myself were in shock at the other residents wandering around crying or moaning without being aided. Also, check positive reviews from staff members. Interesting tactic to beef up the positive ratio with positive staff reviews.
DO NOT SEND YOUR LOVED ONES TO THIS PLACE!!!!! they lost my mothers hearing aid twice. Refused to pay for it. She fell several times, three broken ribs. We moved her after that. Horrible, non compassionate people that work there, even the maintenance person is rude. Food is horrible, and building is old and run down.
Reviews from Google Places for MASCOUTAH REHAB AND NURSING. These are real experiences shared by families and patients.
Contact during business hours for non-urgent inquiries
This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.
For medical emergencies, call 911 first. Then contact the provider for coordination of care.