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Connie Luster

The administrator is terrible. My ex was in the awful place and every single day they act as if he was a problem. They will dump your person without your knowledge. I am not one to always say race plays a part but I know race played a major part on why none of them wanted him in their facility.

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Madison Hamilton

Do not even bring your worse enemy to this place. The CNA and nurses are dirty and do not care for the residents as they should. Many things need to be repaired and cleaned.The office staff including the admindistor disregard issue with the bugs and the state of being dirty, characterized by the presence of grime, filth, or uncleanliness. I have been looking for an facility to bring my father too, as you should I have been researching a place to place him. I have read the reviews for Palm and to come to find out the good reviews are from the EMPLOYEES! Come to find out the Admindistor has been at Palm for MANY YEARS. She knows better and it is very clear she needs a new career caring for the elderly is not one of them.

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Lisa Cloyd

My family just recently needed a facility for our uncle to rehab to home from and without hesitation we chose Palm Terrace. The staff were absolutely wonderful to him during his stay and went above and beyond to make sure that his time there was the closest it could be to being home.

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John Bartlett

I have a family member residing at Palm Terrace and I must say that although she may not be the best patient or easiest to work with, she is extremely well treated here. She is usually very outspoken with complaints about nursing homes, hospitals, and staff, but she has been very positive about her time so far at Palm Terrace. This is the happiest I have seen her in several years. We are very appreciative to the director and staff.

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Katie Sieg

Came to visit my Aunt and a man was trying to shove food in her mouth while screaming at her right in her face. I then said HI were her family. He immediately looked shocked. They would move her room around and take all of her pictures down and never put them back up they’d put them in the closet. She was in no condition to be moved and they moved her all the time. This place is HORRIBLE. If I could’ve taken care of my aunt myself I would’ve because leaving her in the hands of this place was so horrifying. They definitely don’t take care of their patients. I even spoke to a nurse who quit working there because she said they didn’t treat their patients right or have the things they needed to care for their patients. Very sad place. Oh and every time we’d come she’d have atleast 5-10 cards and pictures people had sent to her unopened. So the small amount of joy that could be given to their patients by opening a letter or mailing one for them isn’t! They don’t care at all about their patients.