Southgate Health Care Center is a Medicare-certified nursing home located in METROPOLIS, IL. CMS overall rating: 3 out of 5 stars. Google rating: 3.9 out of 5 from 23 reviews. Accepts both Medicare and Medicaid.

Southgate Health Care Center

metropolis, ILMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

900 EAST NINTH STREET

METROPOLIS, IL

Massac County

Service Area

This nursing home is located in Massac County and serves residents in the IL area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Health Inspection RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Staffing RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

RN Hours per Resident DayFacility: 0.45 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.65 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 16.7% / Industry Avg: 20%

≈ At average (lower is better)

All Nursing Staff Turnover RateFacility: 58.3% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

3.9
23 reviews
Lora Turner

Lora Turner

Is it a pretty place? Not really, the building is a bit rundown but it is clean and the staff is caring and skilled. They took great care of my mother. I appreciate that they would address any concerns I had and kept me informed of any changes in care. I do recommend this facility

Verified Google review
Judy

Judy

Horrible Place! Before we arrived with my father we were told that he would have a private room. He was placed in a room with a special needs person who was peeing on the floor when we arrived. No mopping of the floor it was wiped up with a towel. My father needed to use the bathroom and was left there unattended while the nurse helped another patient. After several minutes passed and still no nurse, I decided to check on him myself. I found him lying on the floor. He was trying to reach the toilet paper that was placed on the sink because the wall holder was broken. I immediately pulled the alarm cord near the toilet and ran into the hall to get the nurse. The nurse was no where to be found. I screamed for help and another nurse from a different hall heard me and helped. I then removed my father and found a different facility to care for him.

Verified Google review
ANTHONY LINDQUIST

ANTHONY LINDQUIST

Some of upper management needs re training BUT STAFF NURSING CNA AN RA'S ARE OUT STANDING ONE VERY SPECIFIC CNA GOOD TO ALL OF US GAVIN EXCEPTIONAL ABOVE THE REST BUT THE REST ARE VERY GOOD WITH us they make u feel like family 300 Halls got the best using and the nurses to come back here to work or outstanding and saw the CNAs in the RAS

Verified Google review
Kelly YORK

Kelly YORK

Amazing facility. Staff is great and genuinely cares. Rehab is outstanding. Administrator goes above and beyond. Best NURSING HOME IN METROPOLIS.

Verified Google review
Brandi Carlson

Brandi Carlson

I’d give a negative rating if I could. DO NOT BRUNG YOUR LOVED ONES HERE. If you care about your family member do not bring them here. The staff are bullies and don’t take care of their patients. The head nurse, Nora I believe her name was, she was nasty to our family constantly and treated my grandfather horribly. They did not even check on him at all. He was supposed to have an alarm on his bed because he’s a fall risk. HE FELL THREE TIMES IN HIS FIRST 2 DAYS. They called my grandmother and chastised her for him falling. They called at 3 am to yell at her because THEY let him fall. He ended up in the hospital because he ripped his catheter out on accident and they didn’t even call us to tell us. We didn’t even know until we went in the next day to see him. The place is nasty and not cleaned unless there is someone auditing them. Then when we moved grandpa to a better place the head nurse rolled her eyes and started talking bad about the place we were taking him. Absolutely worst place you could take your loved one. They don’t even have their health grade on their doors because it’s so nasty there

Verified Google review

Reviews from Google Places for Southgate Health Care Center. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.