HEARTLAND SENIOR LIVING is a Medicare-certified nursing home located in NEOGA, IL. CMS overall rating: 3 out of 5 stars. Google rating: 4.6 out of 5 from 8 reviews. Accepts both Medicare and Medicaid.

HEARTLAND SENIOR LIVING

neoga, ILMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

101 TROWBRIDGE ROAD

NEOGA, IL

Cumberland County

Service Area

This nursing home is located in Cumberland County and serves residents in the IL area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Health Inspection RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Staffing RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

RN Hours per Resident DayFacility: 0.45 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.25 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 22.2% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 39.3% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

4.6
8 reviews
Trudy Bell

Trudy Bell

My sister was cared for with love, and compassion. Each and every staff member treated my sister with. genuine care and respect. Not only were they wonderful with my sister, but with her family as well. The food was great, the facility was clean. I can’t give this care facility high enough praise

Verified Google review
Amber Schmitz

Amber Schmitz

The best place around!! Wonderful staff ! Wonderful community! Wonderful residents and families!!!!!

Verified Google review
Jenn

Jenn

My grandmother is currently here and the care is less than stellar. The aides do not use gait belts to transfer residents, they make you get the residents their own ice water, you're not allowed to visit in the dining room according to one employee yet the office staff saw me walking in the dining room and never said a word. Some of the staff are down right rude! My grandmother had a chest xray done and nobody was informed nor were we informed of the results.They only get 2 meals a day, which I always thought they were supposed to get 3. My grandmother is losing weight to the point that we've all noticed yet the nursing staff hasn't called anyone (almost 20 pounds in 2 months).

Verified Google review
Steve Rainey

Steve Rainey

Best nursing home in the area. Referred by doctors, nurses, hospice etc! Not just my opinion but the opinion of several medical professionals I had spoken to. I had a relative there as well.

Verified Google review
Neoga Guide

Neoga Guide

This is one of the nicest nursing homes I’ve visited. The staff was very friendly, and they helped when I needed assistance. The interior was clean, and was very exciting. The old people were nice, and I got to see my grandma. My trip was very fun, and definitely worth the visit.

Verified Google review

Reviews from Google Places for HEARTLAND SENIOR LIVING. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.