CITADEL AT SAINT BENEDICT is a Medicare-certified nursing home located in NILES, IL. CMS overall rating: 4 out of 5 stars. Google rating: 4.5 out of 5 from 155 reviews. Accepts both Medicare and Medicaid.

CITADEL AT SAINT BENEDICT

niles, ILMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

6930 WEST TOUHY AVENUE

NILES, IL

Cook County

Service Area

This nursing home is located in Cook County and serves residents in the IL area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Health Inspection RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Staffing RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

CITADEL HEALTHCARE

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.92 / Industry Avg: 0.75

✓ Above average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.54 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 46.4% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 47.8% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

4.5
155 reviews
Patricia Mazzeffi

Patricia Mazzeffi

Great place to recuperate. Staff is kind and helpful. Physical therapy is excellent. The facility is well equipped and the staff works for individuals needs. Very clean. Mother Guerin ladies bring surprises for patients like popcorn, ice cream, and hot chocolate. I feel I got the help I needed in a very comfortable environment.

Verified Google review
Ilana Lupovitch

Ilana Lupovitch

It was a very warm staff and administration. I felt like my loved one was being well taken care of by such a caring staff. The facility is really gorgeous with its new renovation, including the impressive therapy department. I would highly recommend this facility to anyone looking for a home for their aging loved ones

Verified Google review
Darlene Petrovich

Darlene Petrovich

I am here for rehab after a bad fall. The therapy and nurses are very compassionate and outstanding. I had multiple fractures and am leaving here walking on my own! Thank St. Benedict!! I will be forever grateful

Verified Google review
Laura Simmons

Laura Simmons

My father in law was here for 7 months. The neglect of him as a patient was pretty bad considering they charge $11K/month to be there. It was also very frustrating when trying to get a hold of any staff to help us fill out paperwork for benefits or when we needed updates on him. They actually started doing their job when we notified them that he was leaving there with the exception of not properly completing the medication directions for his nursing home he moved to so he could be properly cared for. It’s really a shame how the elderly are treated and that proper care even when paying completely out of pocket doesn’t exist.

Verified Google review
Gloriane Kubistal

Gloriane Kubistal

My mom just finished a short term rehabilitation stay and, from start to finish, it was phenomenal. From day one, the staff (especially the front desk staff) made us feel like we were family. I was worried about the transition, and how my mother would be when I was not there, but leaving her in the hands of the nursing staff and therapy team felt like leaving her with my own siblings. They were amazing working with us and communicating with us during her stay. The facility was clean, orderly and always full of events thanks to the activities department and housekeeping. Each one of the people we met, made this stay what it was. I am forever grateful to the staff at St. Benedict’s.

Verified Google review

Reviews from Google Places for CITADEL AT SAINT BENEDICT. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.