ELEVATE CARE NORTH BRANCH is a Medicare-certified nursing home located in NILES, IL. CMS overall rating: 2 out of 5 stars. Google rating: 4.2 out of 5 from 263 reviews. Accepts both Medicare and Medicaid.
Medicare Certified
Medicaid Certified
Ownership: For profit - Corporation
Contact this nursing home directly for detailed information about their services, care philosophy, and team.
This nursing home is located in Cook County and serves residents in the IL area.
Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.
Comparison to industry benchmarks for nursing homes
⚠ Below average
⚠ Below average
⚠ Below average
ELEVATE CARE
Part of a multi-facility healthcare organization
⚠ Below average (higher is better)
✓ Above average (higher is better)
⚠ Above average (lower is better)
⚠ Above average (lower is better)
I've been warehoused here for almost 20 weeks. It's like a 3rd world nation here. Too many staff do not speak English very well. CNAs & LPNs make lots of mistakes or get lazy. I've been given the wrong medication a number of times. Fortunately, I know my meds & corrected the "nurses". Some CNAs refuse to change adult undergarments because "not enough time has passed". The food is disgusting. This place is truly subpar all the way around. CNAs & LPNs get verbally abusive. All complaints go without ANY consequences. It doesn't rate even one star.
I’ve been visiting this facility for years and previously recommended it to friends and family. Unfortunately, the quality of reception declined significantly. The elder lady receptionist Alyse is distracted by smartphone use, leaves calls unanswered, unhelpful loud, and speaking inappropriately about patients and staff. I’ve also seen her smoking maryj in the visitor parking lot, which reflects poorly on a healthcare setting. The most serious concern occurred when she hit on my 15-year-old son calling him "fine" "good looking", which made him scared and uncomfy. This behavior was completely unacceptable. When I attempted to report this incident, she told me no one was available and hung up on me. There are still competent staff members, including Nurse Ade and Supervisor Marytes, but they need new reception ASAP until then Iwill not update my review and will not return to visit.
Staff Appreciation Message I would like to extend my heartfelt gratitude to all the staff for the wonderful work they do each and every day. I visit three times a week, and it is always the same — everyone performs their duties with exceptional professionalism, love, and patience toward the patients. A special acknowledgment goes to Marites Cayas, RN, whose constant smile and gentle care never go unnoticed. Despite her busy schedule, she always takes the time to show kindness and compassion to each patient. Thank you, Marites, for your dedication and the warmth you bring to your role. I also want to recognize Michael, who consistently demonstrates compassion and commitment, spreading kindness to everyone he encounters. Your empathy truly makes a difference. To Anju Chanana, CNA, whom I have known for many years — your devotion and tireless service are truly inspiring. Thank you for the love and care you continuously show to your patients. To Yari, whose caring nature and willingness to go above and beyond reflect a deep calling to help others — thank you for your commitment to the well-being of every patient. And last but certainly not least, Socorro Lopez from housekeeping deserves special recognition. Though small in stature, she moves with the strength and dedication of a giant. Her professionalism, respect, and genuine warmth brighten every room she enters. Her attention to cleanliness and her cheerful presence bring joy to patients and staff alike. To all these remarkable individuals — Yani - Shantel , Marcela Belinda and the many more who serve alongside them — thank you for your unwavering dedication, compassion, and professionalism. If we could, we would clone each of you so that your spirit of service continues for generations to come. Thank you for all you do. God bless you and keep you safe.
I want to say that most of the people here have been great they're excellent therapists for one thing I worked with two which was Michelle and kima kemah and also with a Michael they were all wonderful with Roger a couple of times also wonderful I also went to a dance exercise fun place with Marciala Camacho❤️ restorotive she is accelerating fun very good with getting us all warmed up and even dancing and plays beautiful music it's really a fun helpful class They also have good activities and people Amal and Abraham and z and Ashanti there's too many people all very good my nurses adesti and Adela and the CNAs Janessa ❤️morgan Sandra and Sandra Ashley Sabrina ❤️ and administrator staff Marcela Hernandez; Amanda and Angela and also Stacy Mansi Patel and dr rubinstean. Elvia and Many Housekeeping very efficient friendly and helpful. And transportation very professional Food really needs to improve it 😞
Experience with Marciala yes, I would like to express my complete and utterly happiness with Marciala Camacho she’s very patient very caring very giving. She’s also funny to make you laugh. She’s just all around nice person and she cares. She took the time to help someone else patient here with her with our cell phone and finish making her activity that we had. She was a very professional very nice very helpful. She’s a keeper.
Reviews from Google Places for ELEVATE CARE NORTH BRANCH. These are real experiences shared by families and patients.
Contact during business hours for non-urgent inquiries
This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.
For medical emergencies, call 911 first. Then contact the provider for coordination of care.