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Clarence Thurston

My wife was there for therapy. They did not have the equipment they needed for her care when she arrived. They had NO pillows in the whole facility also they had no wheelchair for her to get to therapy. They did not have a recliner for her room. The staff seemed friendly enough but that is where it ends. She was very disappointed with her care there. She was misdiagnosed with shingles which she did not have.

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Ramona Boese

It was my lucky star to be sent to The Loft for rehab after surgery. The rehab staff are professional in all ways and friendly to all. The nurses were friendly and talkative. The CNAs were kind, caring, and friendly as well. My room was always clean. Many alternative activities were offered, yet I primarily chose to stay in my room to read, my favorite pasttime. My choice. The Loft is a very good rehab and residence. Respectfully, RKB

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Nate Knipe

The loft is a wonderful nursing home located in a quiet area near uptown Normal. The facility and staff are wonderful. The activities team is always coming up with wonderful ideas to keep the residents busy and full of joy. Carley is the best and her team love keeping the residents feeling youthful and interacting with the wonderful community. Hats off to them for making it such an exciting and wonderful atmosphere at the Loft!

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Diana Harrell

the short time I stayed at heartland health, I was so impressed by the way I was treated. I kind of wanted to stay in my room however activities continued to encourage me to come down and participate, which I loved. I met so many friendly people. Shannon wrote down the holiday puppy chow for me because the way she made it, was delicious. I can say they do not miss a beat here. They keep you on your toes to get your body to heal faster, hopefully. The staff was great. Therapy was amazing. Everyone in the building always seemed happy which makes a difference.

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Sheila Iseminger

All the staff are excellent and helped my every need. Maintenance immediately helped me when I needed him. The kitchen manager was excellent and gave me recipes for fish to take home. I have enjoyed being here for my second time. Shannon is amazing and always came to talk to me throughout the day to check on me and allowed me to help her. . This is the only place that I would ever come to. I would recommend this facility to everyone if you want people that treat you like family. It is emotional for me to leave because I was treated so well. Therapy helped me so much