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Mary A

My close elderly relative went into this place from another NH out of state, healthy in all aspects and within 3 was close to death. This place may have nice looking rooms and so called fun engaging activities but they lack the most important quality- “real concern and empathetic mindset”,for their residents. I was with my relative daily at some point during day when I was not working or at night to help the person into bed. During the day the staff herded the residents around the nursing station because they didn’t have the staff to watch over them in different locations. It was always very loud and chaotic and it visibly upset many of the residents. It was definitely not a calming situation. Many residents would say “get me out of here.” The bathroom setup for the rooms was not conducive to health safety issues. There was one bathroom in between 2 rooms for 4 residents to use the same bathroom with all of their personal hygiene items being left unrestricted for accidental use by any of the 4 residents, such as toothbrushes being interchangeable. Very unsanitary and a path to widespread sickness. Within 3 weeks of my relative being in there, we noticed a deterioration of health. We brought this to the staff’s attention constantly, they said our relative had a “slight” UTI, that they would have the resident drink more water. We asked about an antibiotic to administer, they said no! On the last evening before we decided to remove our relative from this place the next morning, we tried to find a nurse or aide to ask them about us taking our relative to the hospital. The LPN that finally came in after my husband searched for someone for 30 minutes specifically stated, “ they do not recommend us taking the relative to the hospital.” The next morning we came in as soon as the doors opened, informed the director we were taking our relative out of this place permanently. We cleared out all personal items and left. Went straight to the prompt care facility. Once evaluated they said “ our relative needed to go to emergency room immediately. Oxygen levels were deadly low. They called the hospital we were coming and hospital took over. The ER doctor was not encouraging, didn’t think our relative would live through the day. But by Gods will our relative lived 3 more happy comfortable calm years until their passing at age 97. Our relative went back to the NH in the other state and they took the same wonderful, compassionate care as usual. We originally thought it would be best to have out relative here closer to us in this community, that was our reasoning to bring the relative here. However, we learned not all Nursing Homes have the same intentions for healthcare of the elderly. I would never ever recommend this McLean County NH to anyone for their relatives, for themselves or even their worst enemies.

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Blake

Now, I realize things may have changed since I had any interaction with this nightmare of a nursing home, but this shouldn't have been removed in the first place, I know better now. I left a scathing review about the care my Grandma had received and once they had seen the review, approached me and told me to remove the review. I'm still angry about how they cared for her after her injury years later, the thought of this place crosses my mind often. When they would change her, they left it in her trashcan, thus filling her room with the malodorous scent of human waste. When confronted about it they would remove it, however when I would visit again, and I visited often, the same thing over and over. Instead of IMPROVING on their standard of care, they went directly to me and demanded it be removed. I wont let my fear of her not having a place to be cared for keep this information from coming to light stop me anymore as she has since passed a few years ago here at home. THANKFULLY her stay there was temporary until she recovered from a fall.

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Brigitte Ferdinandsen

I want to express my heartfelt gratitude to the entire McLean County nursing home staff for their exceptional support and care during my dad's transition, which they handled with grace and dignity, making it incredibly smooth for both him and his daughter. Your dedication has been a source of comfort and reassurance during this time. Special shout out to Sharon, Julie and Kim for making us feel so welcomed to the McLean family!!

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Maureen Walker

I would absolutely recommend this facility. My Mom was in there for months and was under hospice care. Everyone I had contact with or met was so wonderful. They all were like family. They took great care of my Mom and helped me through many, many decisions which had to be made. They kept me informed of any changes that needed to be made. It gave me much peace of mind to know she was being taken care of with so much care, concern and compassion. There are many different things that are offered for the residents, music, movies, bingo, social get togethers, outings and many other things. I am forever grateful for everything they did for my Mom and me.

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Cheryl Evans

My father was placed here after a month long hospital stay. The staff here are ten star worthy!! They were patient and kind and EXTREMELY easy to work with! They treated my father with so much kindness even when he was so very difficult! My father was able to recover to the point of moving out and to a supportive living facility but it was a hard decision to make and even harder on moving day. I felt like I was loosing my support system. This place really goes above and beyond for all of it’s clients and their families. I hope I am as lucky when I am in this situation myself.