Citadel of Northbrook, The is a Medicare-certified nursing home located in NORTHBROOK, IL. CMS overall rating: 4 out of 5 stars. Google rating: 4.3 out of 5 from 119 reviews. Accepts both Medicare and Medicaid.

Citadel of Northbrook, The

northbrook, ILMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

3300 MILWAUKEE AVE.

NORTHBROOK, IL

Cook County

Service Area

This nursing home is located in Cook County and serves residents in the IL area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Health Inspection RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Staffing RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

CITADEL HEALTHCARE

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.68 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.36 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 30.8% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 33.1% / Industry Avg: 35%

≈ At average (lower is better)

Google Reviews

4.3
119 reviews
Bonnie Saracco

Bonnie Saracco

This was a great rehab experience. Every single person was knowledgeable and kind. Highly recommend.

Verified Google review
Maryann Chandler

Maryann Chandler

This was a wonderful experience for me every person that you care of me was kind of professional, and acted as though they really cared about me. If I had to be somewhere where I was having a problem walking when I came into this place and now, thanks to the therapy. I am doing much better with my walking around and have improved considerably and I’m very thankful to the staff here.

Verified Google review
S L

S L

My sister abused my mother to the grave trying to make her walk again. Which everyone could see was an impossible task. What was done to my mother was elder abuse and this facility watched it happen. The family member ultimately moved mother to another facility because the nurse at Citadel 'were not motivating her enough'. Returning to Citadel after mother's death, the facility conceded that the abusive family member was 'a lot' but acting as an advocate. this makes sense because as a mandated reporter, they would be obligated to report it. They KNOW what the family member did, and they know what they did not do. End of life for family member is difficult. It would be nice if the facilities that were supposed to advocate for their final moments would do their jobs. Shame on you. Edit: they replied they will take this feedback to make the facility a better place. Like maybe report abuse when it is happening instead of pretending it never happened to cover themselves legally. Again: SHAME ON YOU. You want to talk, call anytime, my number is easily obtained.

Verified Google review
charles rosine

charles rosine

My wife Judith Nieves wants you to recognize yanet Sanchez she is an excellent worker and goes above and beyond and she helps my wife to get on her bed so that she can have physical therapy she helps her out so much. I would be there but I'm recovering myself. I would like to thank the upper management that hired her. Yanet is an excellent employee an a person that cares about the patients. She should be commended. There should be more nurses like her.

Verified Google review
Richard Kaplan

Richard Kaplan

There is nothing more challenging in one’s life than making life altering decisions that will determine your future and not having a sure path open to you to take. That is the position I found myself in, and it was terrifying. I had broken my hip and needed to rehab immediately. I got a terrific recommendation for Citadel of Northbrook and I have never had a reason to regret it! The rooms are clean and spacious, the food is excellent and ☸️the services are first class! Manager Annemarie runs a tight ship..:but I have to really cheer for the Physical Therapists. My guys were Mike and John and they moved me effectively through the process. I thought the nurses and the Asst CNA’s were pretty great…most were treasures! All in all…if you have a life changing injury…you’ll be glad you have a Citadel of Northbrook to choose from!!

Verified Google review

Reviews from Google Places for Citadel of Northbrook, The. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.