Citadel of Northbrook, The is a Medicare-certified nursing home located in NORTHBROOK, IL. CMS overall rating: 4 out of 5 stars. Google rating: 4.3 out of 5 from 119 reviews. Accepts both Medicare and Medicaid.
Medicare Certified
Medicaid Certified
Ownership: For profit - Limited Liability company
Contact this nursing home directly for detailed information about their services, care philosophy, and team.
This nursing home is located in Cook County and serves residents in the IL area.
Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.
Comparison to industry benchmarks for nursing homes
✓ Above average
✓ Above average
⚠ Below average
CITADEL HEALTHCARE
Part of a multi-facility healthcare organization
⚠ Below average (higher is better)
✓ Above average (higher is better)
⚠ Above average (lower is better)
≈ At average (lower is better)
This was a great rehab experience. Every single person was knowledgeable and kind. Highly recommend.
This was a wonderful experience for me every person that you care of me was kind of professional, and acted as though they really cared about me. If I had to be somewhere where I was having a problem walking when I came into this place and now, thanks to the therapy. I am doing much better with my walking around and have improved considerably and I’m very thankful to the staff here.
My sister abused my mother to the grave trying to make her walk again. Which everyone could see was an impossible task. What was done to my mother was elder abuse and this facility watched it happen. The family member ultimately moved mother to another facility because the nurse at Citadel 'were not motivating her enough'. Returning to Citadel after mother's death, the facility conceded that the abusive family member was 'a lot' but acting as an advocate. this makes sense because as a mandated reporter, they would be obligated to report it. They KNOW what the family member did, and they know what they did not do. End of life for family member is difficult. It would be nice if the facilities that were supposed to advocate for their final moments would do their jobs. Shame on you. Edit: they replied they will take this feedback to make the facility a better place. Like maybe report abuse when it is happening instead of pretending it never happened to cover themselves legally. Again: SHAME ON YOU. You want to talk, call anytime, my number is easily obtained.
My wife Judith Nieves wants you to recognize yanet Sanchez she is an excellent worker and goes above and beyond and she helps my wife to get on her bed so that she can have physical therapy she helps her out so much. I would be there but I'm recovering myself. I would like to thank the upper management that hired her. Yanet is an excellent employee an a person that cares about the patients. She should be commended. There should be more nurses like her.
There is nothing more challenging in one’s life than making life altering decisions that will determine your future and not having a sure path open to you to take. That is the position I found myself in, and it was terrifying. I had broken my hip and needed to rehab immediately. I got a terrific recommendation for Citadel of Northbrook and I have never had a reason to regret it! The rooms are clean and spacious, the food is excellent and ☸️the services are first class! Manager Annemarie runs a tight ship..:but I have to really cheer for the Physical Therapists. My guys were Mike and John and they moved me effectively through the process. I thought the nurses and the Asst CNA’s were pretty great…most were treasures! All in all…if you have a life changing injury…you’ll be glad you have a Citadel of Northbrook to choose from!!
Reviews from Google Places for Citadel of Northbrook, The. These are real experiences shared by families and patients.
Contact during business hours for non-urgent inquiries
This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.
For medical emergencies, call 911 first. Then contact the provider for coordination of care.