D

Dajah Floyd

My grandmother's stay at this rehabilitation program was a mixed experience, and if I could, I'd rate it 2.5 stars. The staff were consistently friendly and helpful, which was a definite plus. However, several issues impacted the overall quality of care. The facility is currently undergoing renovations, resulting in noticeable paint and construction odors that were quite unpleasant. Additionally, I experienced difficulty reaching the nursing station when inquiring about my grandmother's transportation, suggesting possible understaffing issues during certain shifts. While I eventually obtained the necessary information, I was informed that the transport would be delayed. Parking was also a significant problem; the lot was frequently full, often due to visitors taking up multiple spaces. This forced us to park in a public lot across the street, which was particularly inconvenient in bad weather when transporting belongings to and from the facility. While I appreciate the staff's efforts, the combination of ongoing renovations, potential understaffing, and parking difficulties made for a less than satisfactory rehabilitation experience.

C

Cora Mason

My Husband was in this facility and its was horrible!! It don’t deserve 1 star at all My husband receive no real therapy there He came in to receive that.. left with bad bed sores! No hygiene care and nurses with bad bed side manner please don’t send your love one there .. place always smell of urine & rooms not clean and sanitized..

F

floretta palmer

I have a friend staying in this Awful please, The one in Oaklawn on 95thst, the service is terrible ! The food is cold the water is warm. they forget to give her, her medicine, and when she keeps asking, they tell her we gave it to you already, which isn't true. If you call for them, the response time is sometimes hours later. They steal any and everything, you have to take anything of value with you if your leaving your room. Some of the employee were spotted drinking in the parking lot. DO NOT PUT ANY BODY YOU LOVE IN THIS PLACE !!!!!

C

Cynthia Turner

Completely incompetent. There are couple great CNAs who work there but the the rest of the staff is horrible, except for Chris. She tried her best to rectify a series situation that was constructed on a previous shift. I wouldn’t let my dogs stay there!!

B

Bruce Dix

I want to acknowledge Valencia, Miss Mary Godbold, Muhammad, Ms Yvonne, Miss Vanessa and Miss Susie. This core team are very courteous, willing to always help with any situation that I might have and they are a great first point of contact for anybody to meet. Ms. Patty and Miss Veronica are great internal support personnel. They have always been able to assist me when needed. Special thank you to Miss Valencia who doesn't hesitate to assist any patient even while touring with potential customers, that shows great multitasking skills. Salute to Team Oak Lawn as a whole Unit, they are a well oiled machine and I would and have recommend this great facility!!!