Nexus at Palos is a Medicare-certified nursing home located in PALOS HILLS, IL. CMS overall rating: 1 out of 5 stars. Google rating: 3.3 out of 5 from 47 reviews. Accepts both Medicare and Medicaid.

Nexus at Palos

palos hills, ILMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

10426 SOUTH ROBERTS

PALOS HILLS, IL

Cook County

Service Area

This nursing home is located in Cook County and serves residents in the IL area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

BRIA HEALTH SERVICES

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.70 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 4.71 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 67.6% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 58.1% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

3.3
47 reviews
Renata Swatowski

Renata Swatowski

The facility smells like pool of pee. I can’t go there because it makes me gag. I did ask if they air out but no, not.

Verified Google review
Kathleen Klutcharch

Kathleen Klutcharch

Horrible care for patients. They let their parents sit in their own feecies for hours while staff is at nurses station braiding each other's hair. They don't always remember to give meds to their patients. I would rather die than be put in their care.

Verified Google review
Jasmine Jada

Jasmine Jada

They don’t care about the residents, I recommend that you don’t send your elders to this location. My mother came here yesterday and the toilet stills have feces , my son had to help feed his grandma when she has a broken fracture in her left arm . They leave trash in her room . It’s a man across the room screaming HELP ME ! A nurse came 30 mins later . I went up to a desk and spoken to a nurse that was on the floor , she really didn’t care what I had to say .

Verified Google review
Lori K

Lori K

My mother was here for almost 5 weeks. We chose Bria Strive due to the fact that they have rehab and on site dialysis. We thought it would be easier on her to do both in one facility. The nurses and CNA’s were very nice but definitely understaffed. I believe they are making the best of a bad situation. As for administration, they were not helpful at all. We complained after a “care plan meeting” at the end of her third week. The Nursing supervisor and the physical therapy supervisor knew nothing about my mom or her progress at all. They told us she was not progressing so she would need to leave the facility the following week even though she would still need 24 hour care, but when we pressed for more information the PT supervisor looked up her file on the computer and notes from therapists who worked with her showed she was progressing. This supervisor also gave my cell phone number and personal information about my mother to a company called A Place for Mom after I specifically told them we were not interested in using that service. All I got from her boss was an apology, she never apologized though, and he said she will be trained better. The new administrator we spoke to promised he would look into all of this and I never heard from him again. His assistant was in a follow up meeting, but was very condescending. I could go on about individual supervisors’ rude behavior, but suffice it to say, I would not recommend Bria Strive, especially if your loved one is elderly and in poor health. Administration just treated her like a Medicare payment, not a sick person who needed their help.

Verified Google review
Ginger Ermshler

Ginger Ermshler

I had the good fortune of being there twice in 6 months. First for knee replacement in Oct 2015 & then for total cervical reconstruction(C3 thru T3), Mar 2017. The care I received was excellent. The nurses came within 2 minutes of ringing buzzer. The food was the best ever so if you were hungry, its your fault. My Doctor came to remove my stitches & marveled at how beautiful it is here (5 star hotel!). I will continue to come here whenever I need specialized care. Keep up the excellent work you are doing!😅😅

Verified Google review

Reviews from Google Places for Nexus at Palos. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.