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Christina Moore

Hello I want to say I did a Tour at the building a couple of days ago and I was very impressed it smelled very ,very clean I was really impressed and the staff was very polite everyone I passed down the halls was very nice and the floors down 100 hall and 600 was very shiny and clean I’m really impressed and I love the Tour person she was very sweet and answered all my questions I will be back

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Janet Western

Good afternoon I want to tell what very nice and clean stay my mom had she was on hall 600 these two employees made me Feel so good I know one was the housekeeping manager and the other on was the housekeeper by the name of Connie and the housekeeper manager name was Earnestine I don’t get their last name but they was very polite and very sweet they ask me did I need some boxes for my mom and I said yes a couple and the manager want to go get them for us I thought that was very nice of her but they both made me and my mom feel so good I would come back their only because of them two mainly but the CNAs I think was short and brief but their but what made me and my mom stay very good was housekeeping and my mom room floor was very shiny and room very clean I would come back if I ever have to because of housekeeping thanks I hope your employer realize how much you make the people want to keep coming back to this nursing home thanks so much for treating us good and so kind to me and my mom

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Sharon Nuss

Good afternoon my name is Sharon I have a couple of good things to say about our tour we took a couple of days ago at Pekin Manor in Pekin the building was very clean the rooms we walk by was very clean and beds made and floors was very shiny I love the fact we seen every housekeeper cleaning in their rooms and their carts right with them I would recommend this place to my family and friends staff was very friendly and nice and spoke as we walk around I like this place already

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Glenda Nash

A family member moved in on May 22 and the laundry staff promptly put someone else's name in an article of clothing. My family member left the Manor on June 13. In mid-August, my family member's article of clothing was found in another resident's room and returned to me. So it was missing for 3 months. In that time, I had replaced it. I sent two letters asking for reimbursement of the item I purchased and received no response. I finally called and talked to Debbie, the Administrator, who told me she would not reimburse me, called me Brenda and hung up on me. I don't care that I won't be reimbursed. I called back and asked for the number of the corporate office. I was told to leave my number and they would have the corporate office call me. Of course, that was a lie. I ended up calling Liberty Village in another city to get the phone number. EDIT: I was finally reimbursed for the article of clothing that was missing, but I had to go over the Administrator's head.

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Jennifer Kaps

I took my daughter to visit her Grandmother on Halloween, 10/31/24. When we arrived, the bed had feces all over it. It was on the pillows, sheets, blankets, railings, and her pajamas. There were so many flies all over landing on everything and everyone. She then soiled herself and still needed to go to the bathroom more. I called for a nurse to come help her get to the bathroom and get cleaned up. We waited over 15 mins before anyone responded or came. We were given the excuse for such a delay, that it was shift change and dinner time and they were busy. The feces all over on her bed had to have been there much longer. It was drying out and the flies all over also are evidence to not proper cleanliness and care for an extended amount of time. I did not get the name of the nurse that came to assist her. We left right after so that she could have some privacy and save her some dignity while getting cleaned up.