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Robert Hillier

I was at this facility for rehab from a double broken leg. I was originally 100% non weight bearing. It often took hours (4) to get the help to get cleaned, a shower, or put in a wheelchair. It was terrible. The physical therapy department was good. The food, start with powdered eggs. The nurses, good and caring. There were some good aides. The building is acceptable with no lingering odors. I paid $10,000 per month self pay after medicaire ran out for several months. I moved into assisted living at a great place for half the cost. Apples and Oranges. They had a piano I could play often when I was put in a wheelchair. I recommend the activity department. The administration is hard to communicate with.

A

Ambur Wheat

This place is filthy, smells awful and needs many repairs. There is mold around the air conditioner unit in the room I visited, wall paper coming off. Staff seems to be really nice but have too many patients to care for and can't tend to them when needed. Everything is very old, run down. With the amount of money places like this charge they should be able to provide a cleaner and more updated equipment and over all look of the place. They should be ashamed of how it looks. The only reason I am giving them 1 stars is because the staff was so nice and really do seem to care about the patients.

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Kam D

My friend currently stays at Accolade, and I was deeply disappointed by the lack of compassion from staff. For example, call buttons were often ignored for 15-30+ minutes, leaving residents distressed. The staff's indifference was evident in their minimal interaction with residents, making the environment feel cold and uncaring. Therapy sessions were inconsistent, often canceled or too brief to be effective. This negatively impacts her recovery and well-being. I urge the facility to improve staff training and therapy consistency to better serve residents. I cannot recommend this facility until significant changes are made.

Y

Yummy Bubbles

We truly appreciate the staff here and all the hard work they put in each day. Taking care of people who can no longer be cared for at home is not easy, and it takes a lot of patience, compassion, and dedication. The staff show genuine kindness and professionalism, and we are grateful for the care and support they provide. It gives us peace of mind knowing our loved one is in good hands and doing the best they can to provide quality care.

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Kathryn Flanigan

Accolade Healthcare of Peoria is truly a place where compassion meets quality care. The staff goes above and beyond every day to make residents feel valued, respected, and at home. From the nursing team to the therapy department, everyone works together to provide personalized care with kindness and professionalism. The environment is warm, welcoming, and full of activities that keep residents engaged and happy. I’m proud to see such dedication to both residents and their families—it’s clear this facility truly cares!