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Becci Forsythe

My Dad needed placement for skilled nursing immediately. Accolade did everything they could to get him in. We had a room in the afternoon. The admission staff was professional and kind. The only thing I was disappointed in was a nurse that did not really seem to care and told me she had been there quite a few years. Not enough CNAs. There was a dietary employee by the name of Cody. He made sure my Dad had all his dietary needs and really list. He was kind and even made exception to his needs. Overall a good place. They take time to be very accommodating. Thank you Acvolate for getting my Dad in so quickly

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Amy Brown

Sent dad here for physical rehab. Dad reports the help was wonderful, PT was great but food was often cold.

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James Onken

I received very good care at Accolade. The nurses and CNAs were very helpful. Answered all my questions and needs.

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Matt McNeely

I recently visited Accolade in Pontiac and was very impressed. All of the workers were very friendly and the people staying there looked very happy. There wasn't any odors like you hear about in nursing homes either! If we ever need help for my parents it will be the first place we call.

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Heather K

Moving my grandfather from assisted living to a retirement home was a daunting endeavor for us. We had countless questions swirling through our minds as we researched and made phone calls to find the perfect fit for my beloved grandfather. We were paying out of pocket, so we had the right to be picky with our choice. Kaitlyn from Accolade visited my grandfather in person at his assisted living facility to explain the care he would receive and answered our questions. We liked that she took the time. We were consistently impressed with the level of care, quality, and exceptional communication throughout the process. The nurses were not only kind but also proactive in their approach. If they couldn't answer a question, they promptly found someone who could. This level of transparency and prompt action instilled a sense of security. The sweet nurses quickly informed us about urgent matters, demonstrating their commitment to his care. The nurses went above and beyond; at times, my mother would visit and find one of the nurses spending quiet time with him. When the need arose, they arranged for hospice care on-site, and the service was equally exceptional. We were genuinely impressed with choosing Accolade as my grandfather's last home. The exceptional service they provided surpassed our expectations and left us feeling satisfied with our choice.