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Irene Kalus

Dear Staff at Elevate Care, I am writing to express my deepest gratitude for the excellent and compassionate care you provide my mother, Marianna Tartakovsky. Knowing she is with such a kind and professional team at your facility gives our family incredible peace of mind during a very difficult time. Each of you is a credit to your profession and should be very proud of the work you do. I want to extend a special thank you to Elizabet, Gabriella, and all the nurses in Elevate Care who take such wonderful care of her. My mom is a special person who devoted her life to the JCC community, working as a social worker and helping new immigrants and refugees find a happy life. It is a great comfort to me that in her time of need, she is in a place that offers her the same level of care and compassion that she showed others throughout her life. Thank you again, from the bottom of my heart, for everything. With sincere gratitude, Irene Kalusetsky and Family.

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David Rosenberg

Please do not place your loved one at Elevate Riverwoods, especially if they have dementia and are unable to advocate for their own care. Upon arrival, we got the fancy sales pitch from their leadership team, leading us believe our father was in safe and caring hands. But each visit began to reveal a profound lack of care and a marked decline in his health. We received apologies and assurances from management (right up to the top) that his care would improve, but it never did. Within a few days of leaving Elevate and receiving proper care, he started to make a remarkable recovery – underscoring that Elevate was a toxic environment. Do your research. Google their rating on Medicare.gov. Google the complaints filed with the Illinois Department of Public Health. It’s sobering to say the least. Please take this advice to heart and don’t make the same mistake with your loved one.

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Cris Sue Lee Tsa

I liked easy check in. I saw the nurses come ASAP when they heard a voice besides the patient to see who it is. I was glad they did that. I liked that they follow rules. Not letting the patient outside after 6pm for cigarettes break. Patients with mental illness and no self control can't determine what's good for thier wellbeing. I liked the room where they eat, a station with hair parlor and plenty of visiting rooms to sit besides the patients room. I will note more when I return at the facility

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Victoria Kantarovich

From the moment you walk in the door until you leave., this place treats my dad, Mark Goldshteyn, like gold! I have never been in place where I’ve felt so welcome by so many people from reception to social director, CNA , nurses, and doctors. I can’t say enough good things about Elizabeth, Gabriel and Elena! They are so kind and so professional! I also want to mention Maria and Larisa. They are so attentive and patient. All Elevate Care employees are so wonderful, and they have so much patience! I’ll recommend this place without hesitation!

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Jenny Osters

The nursing staff and aids at Elevate Care in Riverwoods are friendly and attentive and keep us informed if Dad isn’t eating well. Dad is a new patient there and previously lived with us in our home. He has been bedridden for the past 2 years and had to stay in his room since we were unable to get him into a wheelchair. His 1st week at Elevate they ordered him a new large padded reclining wheelchair and I was able to take him out of his room for the first time in two years!! I don’t know who was happier him, or me! I would definitely recommend Elevate care.