D

denise smith

Horrible place my lived here for several years. My mom was put in jail and I had to bail her out.supposedly hit resident with with water pitcher and resident called police. And the nursing home discharged her from nursing home with no place to live. Not nice people I thought they were but they betrayed my mother instead of caring for her they abandoned her care to the hospital. My had dementia and one eye. And could barely walk. I wouldn’t put my worse enemy here. Remember juanita Oneil!!!!

L

Leeanna Blade

PLEASE PLEASE PLEASE do not send your loved ones here. My dad had to go here to recover from a severe injury. He needed 24 hour care and was on a wound vac so he needed to be in a medical setting. 3 days after he was transferred from the hospital to the nursing home TO RECOVER he died from a "heart attack". I had seen my dad the night before he passed and he said he would hit the call button and it would take sometimes hours for someone to come check on him. He had severe adema and had put himself on an ice diet because he was retaining so much fluid. Clearly the staff was not concerned even after knowing his medical history. I got the call the next day 2 hours after he passed away. When I asked about time of death the associate said "um he died at about 10:15 this morning." No one called me until 12:00. My dad was 60 years old, and my biggest suspicion is that they killed him by not responding quick enough when he hit the nurse call button. If I could prove it I'd take them for everything they had because my dad had alot of life infront of him. Please do not send anyone here.. I wouldn't even wish this place on my worst enemy.

R

Rebecca Medley

I wouldn’t recommend this place for an animal, there is a serious bed bug issue cause owners are too cheap to get a fumigate tent, and there is cockroaches as well. A residents family member came to pick up family members for a visit and the family brought the resident’s wheelchair back in cause it was full of maggots and was so wet from urine cause CNA’s refuse to help residents in timely matter. The food is horrible.

S

Sonja Bass

I am sharing only a one star just because they accepted and had my mother in law there as a patient. They are poor staff. They never returned calls or made sure my mother in law phone was charged for us to call. We call and they would say they will charge it a whole month went by and nothing. They never updated on how her P.T. was going. I give props to Kendra one of the staffs as she was helpful and to Amanda she was very rude. I do not recommend this place to any one at all. When it was time for discharge which was recently they have lost her items. She did not come back with a phone/charger her shoes or her clothes. Which is very irresponsible on their behalf. Now that we have to get her income back she is without shoes and a phone. Not to mention wasting 40 for a phone card and she didn’t even have her phone the whole month so it went to waste in the facility. If I had cooperate office number I would report them and make them pay for the items the lost of my 70 year old mother in law. I am very unsatisfied with this facility. I honestly shouldn’t be rating it at all. 0 stars 4 1/2 months and this is the results (smh) 3/21-8/21

J

Janet Mcchristion

My sister was a patient at Forest City Rehab, from the end of December 2020 to February 18, 2021. From the stories my sister tells me to what I experienced trying to get help for her during her stay there, wasn’t very good. I was told half truths concerning questions that I would ask them concerning my sister. I feel like some of the staff do not care about the residents there. They do not have time for them. Angie, the Social Worker, has an attitude problem, the way she talk to my sister and I. I see in the other reviews how the reviewer say how nice and helpful she was to them. She wasn’t a very nice and helpful person to my sister, until I reported her to Amanda, Director of Admission. My sister would get the run a round from staff to staff to get her concerns, questions answered. My sister said that the staff would always say “I will be right back” but never return. The Receptionist was always professional to me when I would call. My sister said the the lady that does the laundry was always nice to her. Forest City Rehab needs a lot of improvements in staffing and how this facility is ran. The staff needs to be held accountable in the way they attend to the patients/residents at Forest City Rehab.