RIVER BLUFF NURSING HOME is a Medicare-certified nursing home located in ROCKFORD, IL. CMS overall rating: 2 out of 5 stars. Google rating: 3.6 out of 5 from 76 reviews. Accepts both Medicare and Medicaid.

RIVER BLUFF NURSING HOME

rockford, ILMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

4401 NORTH MAIN STREET

ROCKFORD, IL

Winnebago County

Service Area

This nursing home is located in Winnebago County and serves residents in the IL area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Staffing RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

RN Hours per Resident DayFacility: 0.81 / Industry Avg: 0.75

✓ Above average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 4.35 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 28.0% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 40.8% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

3.6
76 reviews
T L C

T L C

My mother was there from 2010 to 2017. At the beginning she had pretty good care the last year was extremely difficult. My mother’s CNA Renee sent me a message a month or so before my mother passed, she told me my mother was like in a coma state and that she had told Pam her nurse but Pam would not go and check on my mother. By the time I got there Pam had finally went and checked on her and when she saw me she rushed up to tell me about my mother’s condition ( like she really cared) I asked if she had notified the doctor and she had not I demanded that she do so right away . No one was monitoring her medication and she went into a diabetic state coma like condition. Because of her nurse Renee contacting me when she did we probably would have lost her then. Her CNA on 2nd shift had issues when my mother used the N word (which I know upset her). I know when my mother used the N word she did so because she was being mistreated and I knew who was not nice to her because of the way my mother acted when certain CNA or nurses came into her room when I was there. I tried to reassure the CNA that my mother never used the N word that I can remember, and if my mother was in her right mind (she suffered was Alzheimer) she would be appalled with herself for using that word. My mother was not and never was a prejudice woman and her best friend was a black woman. I reported a large bruise on my mother’s leg to management and was told she would look into it. They never did get to the bottom of it. We regularly visited my mother weekly, had family get togethers a few times a year. The last year of my mother’s life we made sure one of us would visit every day so that the staff new she had a family who cared and loved her. My first job 1979 was there at River Bluff and one thing I remember in training was that the residents would sometimes use the N word along with other insulting s word and for those who have issues with that probably should not be in that line of work. That is still true 47 years later.

Verified Google review
Sarah Merlo

Sarah Merlo

There have been changes in administration and nursing management recently. I must say I have always loved River Bluff but I am very impressed with the newly formed leadership & am looking forward to all the good things coming. Keep up the great work River Bluff, the people of our community depend on your care and we thank you.

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Jean Dzielak

Jean Dzielak

I had to put my step Dad in there last year when he couldn't walk anymore. He is happy there which I didn't think he would be. It is always clean, the floors are spotless and never any urine smell like other places I've been. Everyone seems to care Ltcaralways seem s

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Linda Bice

Linda Bice

My dad has been there since November. The food is good, the staff is friendly with him and family. But they have lost his glasses, most of his clothes which everything has his name on them. Today his partial is missing. What's next his hearing aides? Well they finally found his teeth the next day. Eye doctor was in this am and he will have new glasses in 2 weeks. Not sure how well he will see since he cant answer questions correctly most of the time.

Verified Google review
Heather Solar

Heather Solar

This is a terrible place for a loved one. They are very dangerously under staffed. They only have one doctor for the entire building that comes out may be twice a week. My mother passed away at River Bluff and I regret her ever being at this place. She had lost over 25lbs in a month before they told our family and that she had not really been eating. An ENTIRE month before we were told! Even when we would ask how she was doing! She also had a very bad bed sore that had to be surgically scraped off which then left a huge hole. They did not do a good job keeping it clean, it always smelled so bad. When hospice was brought in at the end nurses were hardly ever in to check on her. If we had not of been around she would have been in pain when she was near the end. The head nurse on my mothers wing was beyond rude to say the least. Don’t ever take your loved one to this place if possible. I know my mother didn’t want to be there but due to her condition and insurance we didn’t have much choice.

Verified Google review

Reviews from Google Places for RIVER BLUFF NURSING HOME. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.