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JayJ H

I moved my Dad here from another home - he has dementia and in the last month, before he came to Abbington, suffered a fall and lost a lot of weight at the hospital. My Dad is staying here, and I'm very please he is putting on weight and eating. I was there for one meal time, and it was pulled pork sandwiches, and frankly, looked restaurant quality. His cognition has improved our family is breathing a sigh of relief that we got him to a professional and compassionate place. I like that the nurses here are more experienced than where he was before. I've also found both the staff and residents to be friendly and I think the social interaction is helping him. This is the 3rd place my Dad has been since his fall, and I wish it was the first place we took him. The building and facility is less modern than where he was before but what really matters is people looking out for my Dad, and Abbington has been the best in that category - by far. It's just been such a relief to see him slowly get better, after months of getting worse at the 2 other facilities he was at previously.

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Donna Piller

Octavia isy favorite! She's the best, everyone should be like her.

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Tonya Sterling

Please believe the negative reviews about this place. They are definitely true based upon my experience. Exactly what the reviews said is what we experienced and much more in only 2 weeks time. This place is absolutely horrible. No one knows anything about the patients diagnosis and symptoms nor the medications they should be given. They don’t communicate with the family. They don’t like to answer the phone. They pick up the phone and hang up to avoid speaking with anyone. It appears that all the staff including the administrator and supposed to be social work are incompetent themselves. The answer to everything is I don’t know. A new patient is suppose to see a doctor for evaluation when placed in a new facility, however after two weeks still has not seen a doctor and ended up with medical issues that could have turned out very very serious. They send patients out to hospitals without notifying the family of which hospital they are being admitted to. Then you have to call all around the city of Chicago to find where your loved one is located. The hospital the nursing home said the patient was at, turned out to be the incorrect hospital. In fact the hospital said they only have a cancelled referral for the patient they had never actually been taken their at all. They say one thing and do another. They act like they are nice and caring but are just the opposite if posed with a challenging patient. I was told the patient should have never been sent to that facility because they are across the street from a train station. I certainly understand safety being the number one priority. Once you have accepted the patient and they are their no one suffers at this point but the patient if they are not done right or just getting passed off from place to place. Before you accept a patient there is a referral sent with the diagnosis, medication list, etc. it is the nursings homes responsibility to read the referral call with any question to know what the patient’s needs are and that they can meet those needs before accepting the patient. You let a patient be sent over 5 hrs from their home to then say they should have been sent here. No correction she should not have been accepted. You can’t pass the blame you have a responsibility also. Then you send the patient to the hospital with instructions do not return the patient we are not accepting her back. Leaving the patient without a place to go when you were suppose to be sending out referrals to locate another facility to place the patient at. Instead of seeing that through you just pass the buck and push the patient off on the hospital. This patient has a brain injury and is already confused, wanders, and has delirium that is the reason she is even in a nursing home. When you continuously move patients with these issues it only makes them worse and have more confusion and wandering. As people as humans this place should be ashamed of how they have treated this patient. I would advise not to place your loved one at this facility. They also lie to make things seem worse than they are with the patient. They wrote up a horrible report on this patient saying she was stealing from residents and fighting all sorts of things. Funny thing is whenever they sent her out the patient did not exhibit any of these behaviors nor cause by issue at the hospitals. Psychiatry would even see her saying her symptoms are normal with her diagnosis. As well as she had medical issues that assisted in aggravating her symptoms. This would have been known had she seen a doctor at the facility. 2 weeks of being at the facility and transferred out to hospitals 3 times. One hospital sent the patient back saying they had no open beds at the time which tells me she sent without proper protocol of reaching out to the hospital first to avoid an issue like that. This is purely sad and pathetic. They are going to respond to this saying there are inconsistencies in your story please call us to discuss the matter like see on the other reviews. There is nothing to discuss other than the place being shut down. Beware!

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Mary Jane Cooper

The employees are friendly. But beware - this is a for-profit facility! They will do ANYTHING to keep people from being discharged home. AND, the food is atrocious: high carb and Low nutrition. I cannot recommend this place.

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Sarah Kemp

Absolutely atrocious facility. My family received a call that they were moving my grandmother that day because they were renovating the elevators. I find it hard to believe that they had no prior knowledge or plans about the elevator renovations yet gave us notice the same exact day they were planning on moving her. They also lost a framed photo of my grandma in their haste to get rid of her. A framed black and white photo that is irreplaceable. Not only that but they were not even interested in trying to rectify their mistake of losing it. My grandmother was 98 years old and this facility wanted to move her with no notice. She ended up passing away about a month later. The people at this facility should be absolutely disgusted with themselves and the negligence they allow to happen. If you don’t have the decency or compassion to take care of people, why are you in this field? All I have to say is that karma is real, what you put into this world you get back and I SINCERELY feel sorry for both the people under their care and the entire staff. I personally would not be able to live with myself if I were them.