DOCTORS NURSING & REHAB CENTER is a Medicare-certified nursing home located in SALEM, IL. CMS overall rating: 1 out of 5 stars. Google rating: 3.3 out of 5 from 28 reviews. Accepts both Medicare and Medicaid.

DOCTORS NURSING & REHAB CENTER

salem, ILMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

1201 HAWTHORN ROAD

SALEM, IL

Marion County

Service Area

This nursing home is located in Marion County and serves residents in the IL area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

HELIA HEALTHCARE

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.47 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.14 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 61.5% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 56.9% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

3.3
28 reviews
Gabriella Curtner

Gabriella Curtner

Helia Healthcare is making drastic improvements. A lot of reviews have stated very bad things that happened years ago and there are not enough recent reviews to show how much this has changed. New management that ACT on concerns! A great team that works well together and even in the unfortunate cases of being short (as all healthcare facilities have been seeing in recent years). Nurses are knowledgeable both in practice and on individuals. CNAs have been great in providing care and really care about the residents. 24/7 respiratory on site and specializes in trach care! Wonderful therapy department! I have seen a lot of remodeling and new systems coming in!! If you have any concerns, the new administrator is always very helpful and is easy to talk to!

Verified Google review
Ashley Fowler

Ashley Fowler

Very clean nursing home, you could tell the moment you walk in the building! Residents all see happy while walking up and down the halls. Lots of fun activities for residents to engage in. Highly recommend

Verified Google review
Jennifer Gibson

Jennifer Gibson

Helia of Salem is a wonderful place (nursing facility) to bring your loved one. Under new management everyone is taken care of properly. Helia is a clean safe and fun environment. The nurses, aides, cooks, maintenance, cleaning people are extremely nice. Residents enjoy playing bingo, cookouts playing parachute which they really enjoy. Ladies get their nails done by a very sweet lady. Sundays provide church and trivia which is a favorite among the residents. Helia is under new management by a lady who is very kind she addresses any issues very quickly. She cares very much about the residents making sure everyone is well taken care of. Therapy is here too which helps a lot. All in all bring your loved ones to Helia. Where they get excellent care.

Verified Google review
Michelle Baney

Michelle Baney

The facility has many wonderful employees who I see provide exceptional quality care to the residents. They take their time with each person ensuring the residents feel comfortable and loved. The building is making improvements to every area and things are looking much better.

Verified Google review
Torie Galloway

Torie Galloway

My mother is on a ventilator so unfortunately this was one of the only facilities to be able to "care" for her. She rang the call light to be put in bed and and 3 different people came in over 2 hours time to tell her to wait longer. She was brought lunch and it was a burger and beans, no cheese, nothing but plain dry meat and bread. My mother cant see and they just sat her food down in front of her and promptly left the room. Asked months ago for her to see an optometrist, she hasn't. This place is an absolute joke.

Verified Google review

Reviews from Google Places for DOCTORS NURSING & REHAB CENTER. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.