R

Rae Weniger

My sister in law and brother in law just moved in this month. Everything I’ve seen has been exceptional. Every person both living there and employed there has been friendly and helpful. Food is delicious and choices varied. I would recommend Encore to my friends and family.

M

Mary Poulsen

If I could give a negative rating I would. My mother was in the SNF for rehab. She was there for 10 1/2 days before we transferred to a new facility. There is not enough staff and my mom was neglected. The staff that works there should be held accountable for lack of care. My mom would press the button for assistance and wait times would be well over two and half hours. I had to call the facility multiple times to check on my mom since she texted me from bed. Lack of response occured on a daily basis. Food is not edible. No plans in terms of seeing a doctor for an overall assessment. No set schedule for physical therapy. Would not recommend this place for any loved one.

S

Susan Milliken

My mother moved to Encore Village in December. She is very happy there. All staff are so kind and helpful. She feels secure, she enjoys her patio and the lovely courtyard, and she has met very kind staff and residents.

D

Daniel Allison

Encore is a Quality and Top rated Senior Citizen Healthcare Facility that offers excellent care giving and treatment. The Staff Members are Professionally, well trained, kind, courteous and friendly people who cares about the patients. They're doing what they're hired and being paid to do, Excellently.

R

Rosalind Cummings

My mother is very happy living at Encore Village in Schaumburg. She has resided there for almost 3 years. The staff is friendly and helpful. My mother enjoys many of the the entertainment programs they offer. My family and I feel she is in good hands and well taken care of.