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Alyce Barry

My husband has been a resident at Citadel of Skokie since early April 2025 with advanced Parkinson’s Disease. Some residents are there temporarily for rehab while others will remain permanently. I was there every day for the first seven weeks, sometimes for as long as six hours, and still visit regularly, and I've watched or interacted with almost everyone on staff. I am very impressed with their patience, kindness, helpfulness, work ethic and expertise, from the administrator to the office staff, nurses, therapists, CNAs, receptionists, custodial staff and others. There seems to be a feeling of family among most of the people who work there. Working with the elderly is so difficult, especially those who are cognitively impaired, I am grateful for everyone who makes this their profession. The administrator is straightforward and diligent, he has returned calls promptly and answered my questions or told me who could, I’ve watched him help swap out a resident’s mattress. The large nursing staff is amazing, tireless and knowledgeable, the CNAs are hard working and responsive, I’ve found it well worth the effort to learn their names, many are bilingual, I know of at least four languages spoken. The finance person has been tremendously supportive, the receptionists are so welcoming and have helped me adjust. I am impressed also with how clean the custodial staff keeps the floors, which as anyone knows who has cared for someone with advanced disease is a persistent challenge, and they’re friendly and considerate as well. The physical and occupational therapists are wonderful, they see residents in a gym located on the west side of the first floor and help them walk in the hallways. My husband also sees a friendly detail oriented speech and cognition therapist who is helping him retain memories, she readily uses info that I provide about his life. I haven’t met the staff internist but have read her helpful comments on reports, my husband’s previous doctors still advise on medications. I’ve met the staff psychiatrist doing rounds and the sociable staff psychologist who visits my husband weekly, and I’ve met nurses and nurse practitioners visiting from various government entities, my husband has received vaccines, x-rays and infusions when needed. Every resident has a TV with remote, the building gets cable. Games, movies and other activities generally take place on the second floor or on the lower level. There's an outdoor patio available off the lower level for smokers. The second floor is memory care and some staffers are assigned there. The food is good, the menu varied, the day's menus are posted in the hallway and residents can receive an alternate meal if they give sufficient notice. The facility is modest compared with fancier places nearby, and a few things like window blinds look tired, Citadel puts its money into hiring the best staff available and it shows. Citadel is VA-contracted and my husband is one of about a dozen veterans there. From everything I have seen I am tremendously grateful for the care he receives there. It is conveniently located near the intersection of Golf Road and Skokie Boulevard, not far from an Edens Expressway exit, and there’s lots of free parking in a large lot adjacent.

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Nazia Islam

I had great experience at Citadel of Skokie. All of the nursing staff and managers are very welcoming and highly informative. An amazing place where you know for sure your family will be taken care of well.

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Paul Kanzer

The Citadel provides a safe environment and stable level of care for the patients. The facility is nicely maintained and the staff is genuinely caring

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Wendy Bower Bartholomew

I stayed here short-term while receiving radiation and other treatment. I was very impressed with the facility overall as compared to others in the area. It is extremely well managed, provides a comfortable environment, and is impeccably well managed. I found the nursing staff to be very well qualified and attentive. The administrators were all excellent - I was especially impressed by the DON. His depth of medical knowledge was simply nonpareil. I felt I was in good hands, I have complex issues medications. And the physical therapy department where I went for balance training was a great positive energy environment with dedicated staff. A+

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chuck seigan

I went for rehab for my hip replacement surgery. The Physical therapists were outstanding. Nursing staff was 2 Stars . Mix of patients with mental health issues. I was treated as a patient. I was there for rehab, not a good place for people who have no mental health issues