Arc at Sangamon Valley is a Medicare-certified nursing home located in SPRINGFIELD, IL. CMS overall rating: 1 out of 5 stars. Google rating: 4.1 out of 5 from 18 reviews. Accepts both Medicare and Medicaid.

Arc at Sangamon Valley

springfield, ILMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: Non profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

3400 WEST WASHINGTON

SPRINGFIELD, IL

Sangamon County

Service Area

This nursing home is located in Sangamon County and serves residents in the IL area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

ARCADIA CARE

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.19 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 2.98 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 89.5% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 71.3% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

4.1
18 reviews
Sheila Bryant

Sheila Bryant

We believe my 93 years old daddy likes the staff and the personal attention he receives. We appreciate that our concerns matter and your staff work hard to solve any problems. My family appreciates & Thank you!! Merry Christmas 🎄 & Happy New Year 🎊

Verified Google review
Cheryl Schleyhahn

Cheryl Schleyhahn

Staff is always great. My mom has made many friends with her fellow residents over the past 2 yesrs, which is important to us. Pastor Nick & nurse JP are amazing!

Verified Google review
Vanessa Kuhn

Vanessa Kuhn

My aunt was in rehab at the Arc. I was very pleased with the care she was provided. I have been her caregiver for 10 years and I have high standards. These folks made me feel very comfortable about the care they were giving her. It definitely met up to my standards. Shout out to Nurse Ronda and CNA Amiya and all of the other CNAs that I met. She was happy and well cared for during her stay at rehab.

Verified Google review
Colleen Martin

Colleen Martin

I wouldn’t recommend this facility to my worst enemy. My dad was admitted to the short-term rehabilitation unit and was expected to recover and return home. Instead, his care was negligent. Medications were often late or missed entirely, and routine monitoring (such as blood pressure and oxygen levels) was not performed. After just three days, I found him in severe distress. It took repeated requests and the involvement of multiple nurses before the doctor was contacted. Ultimately, 911 was called; however, by then his condition had deteriorated beyond recovery. My father later passed away. This experience reflects, in my view, a serious lapse in patient safety, medical oversight, and communication. Please, avoid this place at all costs.

Verified Google review
Bobbie Barrett

Bobbie Barrett

My dad and good friend are both at the Arc. Brandon did above and beyond to get my dad into the facility. We are so grateful for him, Ashland for her assistance with all the paperwork involved and the staff for doing such a great job in taking care of two important people in my life. Thank you !!

Verified Google review

Reviews from Google Places for Arc at Sangamon Valley. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.