D

Danielle Valentine

So far, in the 2 miserable days my grandfather has been here, he’s had to beg nurses to help him use the restroom for well over 2 hours, he was completely ignored to the point of urinating on himself. they gave him a urinal that they have not emptied since he’s been there and is filled to the top. Please avoid this place, their staff is lazy and rude to the residents. He’s only there for surgery rehab. I can’t imagine anyone being able to successfully recover with all of the willful neglect happening there. It’s absolutely shameful to think these people who are in the medical field can treat other human beings the way they do. Edit day 10- I didn’t think it was possible for this place to get any worse, considering my grandfather has multiple visitors daily. He now has a bedsore (untreated) on his tailbone and has developed sepsis, transferred to the icu. He has not been able to/helped/offered a shower the entire time, only a few swipes with a dirty washcloth without soap(until we realized what was happening and brought soap and clean washcloths from home). My daughter brought him a whistle to ensure he can get someone’s attention when family members aren’t there with him because the broken call button still hasn’t been fixed or replaced. All of his pajama pants and underwear that have been taken to him are “missing” and nobody knows what happened to them.This place is an absolute disgrace. It needs shutdown and every last member of staff should be charged with elderly abuse and neglect

J

Jason Wallace

Do whatever you can to keep your family away from this place. My aunt and uncle who were like parents to me growing up have been here for about 8 months and my wife has an uncle that has been there for years. The social workers and administrator are verbally abusive to family of their residents. There are residents that require assistance eating and they will sit and not get fed anything and sent back to their rooms hungry. Some of them will be left in the dining area all night waiting for someone to come back and get them. Most of the CNAs here do nothing but sit in empty rooms on their phones or spend all their time out smoking or walking past residents that are asking for help. My uncle has never once been given a bill, nothing had been mailed to our home(which is the address where his mail comes) and yesterday admin approached us saying he owes $11,000 to them. When asked why he wasnt paying we said we were told because he is medicaid pending their was no bill right now and we dont just pay without a statement or something which we have never received. She wrote stuff on a post it note and said she will work on getting an official statement typed up. You dont just get to one day decide to whip up a bill out of thin air just cause your employees arent doing their jobs. So we were called liars and then admin came in and started verbally abusing my uncle and calling him a liar as well and saying he is not in his right mind. He very much is in his right mind. Thats their favorite line when they take in your family member. You no longer know your own family member. The facility decides their mental state. They are bullies and the food they serve most of the time is equivalent to dog food. They dont want family who is there too often cause then they cant get away with their shady stuff. Most of the facilities in the area are now owned by these crooks so do some research before just dropping them here cause they wont get the care you expect and dont dare try to approach them about it cause they flip script and act like you are the one in the wrong for fighting for your family member or you are somehow abusive to your family. My favorite part is the ones causing problems are brand new to the facility and dont even know whats going on. They are just making crap up as they go along.Cant wait for the day my uncle can get out of this evil place.

C

chef Gina Bigley

The staff and residents are very nice. Clean and looks great with all the Christmas decorations.

L

Larry

Do not I Repeat do not send your loved one’s here today I had the worst experience in addressing my Mothers needs Understand once you admit your loved ones they receive only 2 showers per week my mother has not received a shower in close to 2 weeks She had a 10 hour surgery has bandages still on her from when she left Barnes Jewish roaches on walls killed 3 myself I asked is it was sanitary to have residents only washing 2 times per week especially after major surgery my mom cannot grip anything well I visit each day because she will dehydrate no nurses will hold a cup no dinner tray till almost 7 pm I had already fed her myself Avoid this place nurses are never available all say they are sub contracted asked for name of the lead nurse for my Mothers wing she refused and walked off this place is horrible I’m actively working on having her transferred If you have a loved one here please! Visit often watch over them

L

Larry Chapman

There should be an option for zero stars, this place is horrible. Don't ever send anyone there, ever.