THE HAVEN OF TUSCOLA is a Medicare-certified nursing home located in TUSCOLA, IL. CMS overall rating: 1 out of 5 stars. Google rating: 3.7 out of 5 from 14 reviews. Accepts both Medicare and Medicaid.
Medicare Certified
Medicaid Certified
Ownership: For profit - Limited Liability company
Contact this nursing home directly for detailed information about their services, care philosophy, and team.
This nursing home is located in Douglas County and serves residents in the IL area.
Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.
Comparison to industry benchmarks for nursing homes
⚠ Below average
⚠ Below average
⚠ Below average
HAVEN HEALTHCARE
Part of a multi-facility healthcare organization
⚠ Below average (higher is better)
✓ Above average (higher is better)
⚠ Above average (lower is better)
⚠ Above average (lower is better)
Place is a dump. Hoyers don't work, half of the time there is no hot water, sit to stands don't work and they are always short staffed. It's listed as a nursing home, it's more of a mental asylum. Office staff makes jokes about serious issues and when addressed by staff they are ignored. Office staff do not come out of the office, they all sit in one office and hang out all day. Only time they act like they care is when STATE is in the building. The place doesn't have supplies for people that need incontinence supplies and we don't get changed like we are supposed to.
My husband receives extremely good care by staff that is so friendly and nice to patients, families and their visitors. I am very pleased with the thoughtful things they do for the patients with special parties including families often.
Our family member has been in residence for a year and a half and is doing far better than he was at home. The care is attentive, thorough, kind, friendly. Many of the staff has begun to feel like friends. The grounds are beautiful. We love sitting together on the long porch. I regularly recommend Tuscola Healthcare to anyone I hear of who may need rehab or to be in a nursing home.
If I could do 0/5 or even negative stars I would for this place. My mom was in here less than 3 weeks and ended up dying in here when she was supposed to be quote on quote working towards getting better. I went there almost everyday while she was there and most of the staff were always on their phones and ignoring call lights, would never want anyone to put their loved one in here.
Very clean. Caring, compassionate staff. Activity director, Jackie, is wonderful. Director, Allison, is easy to talk to. My mother chose to go there and feels very well taken care of. Staff welcome family to visit.
Reviews from Google Places for THE HAVEN OF TUSCOLA. These are real experiences shared by families and patients.
Contact during business hours for non-urgent inquiries
This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.
For medical emergencies, call 911 first. Then contact the provider for coordination of care.