THE TERRACE is a Medicare-certified nursing home located in WAUKEGAN, IL. CMS overall rating: 3 out of 5 stars. Google rating: 4.5 out of 5 from 29 reviews. Accepts both Medicare and Medicaid.

THE TERRACE

waukegan, ILMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

1615 SUNSET AVENUE

WAUKEGAN, IL

Lake County

Service Area

This nursing home is located in Lake County and serves residents in the IL area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Health Inspection RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Staffing RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

RN Hours per Resident DayFacility: 0.87 / Industry Avg: 0.75

✓ Above average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 2.99 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 18.2% / Industry Avg: 20%

≈ At average (lower is better)

All Nursing Staff Turnover RateFacility: 30.0% / Industry Avg: 35%

✓ Below average (better) (lower is better)

Google Reviews

4.5
29 reviews
Evelyn Henderson

Evelyn Henderson

Nice place, the staff didn't disappoint, they took their time to explain everything to me. Debbie Lewis took care of everything for me in getting my brother placed. I felt comfortable leaving my brothe with them and I know he's in good hands. Thank you Terrace!!!!

Verified Google review
silverking

silverking

My family member has been there for about two years. It is not a fancy place by any means because it is a MEDICAID facility. However, they take excellent care of their residents and keep me informed.

Verified Google review
Red Neck

Red Neck

I just transferred my brother from another nursing home on Audrey Nixon Blvd. (Where he was neglected and forced to stay in a room with two other residents) to The Terrace and from the moment I met Tiffany, Director of Nursing, I knew he was in the best of care. The entire staff were so attentive to him upon his admission while they were evaluating him. He has already improved in just one week, I am grateful to God for leading me to this rehabilitation center because I know my brother will continue to improve with the caring professionals at The Terrace!

Verified Google review
Bernadette Nolan

Bernadette Nolan

My 108 year old aunt, WillaBelle Jackson, has been a resident of the Terrace Nursing Home for about 6 years. She has always received personable & efficient care. The staff treats her healthcare with complete importance & promptly notifies her grand daughter if she ever has any needs or issues. On July 10, 2025, she was beautifully honored by the entire Terrace staff, Mayor Cunningham, Sheriff Idleburg & Cong. Schneider. The administrators, directors & their team showed such an outpouring of respect to my aunt for a well accomplished life. I believe, The Terrace Nursing Home has positively contributed to Aunt WillaBelle's longevity & quality of life. I would highly recommend this facility for a loved ones care.

Verified Google review
Marcus Shaw

Marcus Shaw

The Terrace is truly a gem in the heart of Waukegan, designed to feel like a second home for its residents. From my perspective, the staff’s dedication and attentiveness set a high standard—they genuinely care for each resident, creating a warm, supportive community that stands out. Activities are thoughtfully planned, and it’s clear that residents feel engaged and comfortable. Families appreciate the frequent updates and open communication, which adds an extra layer of reassurance and peace of mind. The experienced physical therapy team is another standout feature, helping residents achieve their health goals and maintain mobility with compassion and skill. Plus, with easy access via walking, biking, driving, or public transport (there’s a bus stop right out front!), visiting couldn’t be more convenient. This blend of accessibility and care makes The Terrace a welcoming place for both residents and their loved ones.

Verified Google review

Reviews from Google Places for THE TERRACE. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.