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Roberta Jurcenko

As a resident, my overall experience at The Grove at The Lake has been good. The environment is welcoming, and I truly appreciate the effort put into making this place feel comfortable and engaging. The activities planned for us are always fun and give us something to look forward to every day, which is a big plus. The food is decent, but I do wish the portions were a little more generous. It’s not a dealbreaker, but sometimes it feels like they could offer just a bit more. One of the best things here is the staff, many of them go above and beyond to make sure we’re cared for and feel valued. Their kindness really makes a difference. That said, like anywhere else, there are a few staff members who don’t seem as motivated to help, which can be frustrating at times. Now, about the rules and regulations: I understand they’re in place for our safety, but they can feel restrictive. For example, the rule that we must be back by sunset due to state regulations makes me feel like I’m five years old and have never been outside in the dark. I get the reasoning behind it, but I wish the state would remember that we are adults and can handle a little more freedom. Another thing is that rules tend to change quite frequently without much notice, which can be confusing. Despite these minor issues, my stay here has been a positive experience overall. The Grove at The Lake is a good place to live, and I appreciate the care and effort that goes into making it a safe and enjoyable environment.

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David Rauschenberger

I am writing this review as I am a resident of this facility. There are a handful of people who are exceptional an very skilled at what they do, and make you feel respected, treat you with dignity, and do what they say. Stephanie the in charge nurse. What an amazing person she is, always on the go, but takes the time to hear about you...gets to know you and how she can help. Carmen Romero Director of social work, this is one of the best people who they have, when you are in need of help. Where other staff have just told you they where going to handle situation....let me give you some examples. She has gone over, above and beyond...I was having trouble with SSI, getting a government phone number,being able to get groceries from the store down the street ECT. She has helped me with all of my issues with efficiency...I don't know what I would do without her. Careen...yes with a C and Vanessa what would the residents do without you. Caring nurses that treat you with dignity and respect who listen to what your needs are and take care of you. God bless you. Julie stangle administrator and Richelle Peralta they took time instantly when issues arise. Leslie Sayles and her staff. These people fulfill your lives.. movies n popcorn, Bible study and their Holloween party was a blast with treats and darn good musician. Now for the bad and ugly. This facility has staff members. Especially on the 3rd shift it seem that they think they can treat you like an inmate. Make you beg for prescription...or ignore your call lights for up to 2.5 hours. I witnessed my roommate who couldn't get a soiled diaper changed for almost 2 hours with several CNA,s coming into the room and turning off call light, saying they would be right back... I have been screamed at by nurses...Watched CNAs put linen carts in front of them to hide from cameras ECT. These people are bringing our experience here to a in my opinion 3 stars .. with some work... And sensitivity training... And replacement of a few bad apples. This place will be a five-star facility. Thanks to all of you if you were forgotten to be mentioned as the Good apples. May God bless you all.

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Laura Somers

If you need something here done Carmen Romero Director of Social Services is INCREDIBLE AT GETTING IT DONE!!!! Thank you so much your AWESOME 💫💫 Shout out to all staff your all AMAZING 👏 🤩

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Mark Bragg

I have been at The Grove at the Lake for 20 months and I am transitioning out, after having a pretty bad injury to my back. I was not healthy when I got here, but I am considerably better now. I have worked in a resident hospital type setting for 12 years prior to my injury and stay here at the Grove. When I first got here there were some bad apple's. I can say things are a lot better than when I first came here. At the beginning there seemed to be these "agency" workers here and they were not here to help just collect a paycheck. But they have weeded them out. Since I have been here they have hired all new Social Workers, Director of Social Services which they have been very supportive helping me transition back into society. They have a great core of CNA's that really care. They work very hard and stay supportive and kind. They have hired some new Nurses that are great and that adds to the great core of Nurses and Nurse managers that they already had. My opinion the Grove at the Lake has a great staff from the front desk, housekeeping, maintenance, direct care staff, Physical Therapy all the way to the TOP. Please remember these jobs are not easy, you have to care about people to do this job and I believe this staff does. From having some experience working in a similar field, I can say the Grove is a good place to rehab from an injury like I had. I have a lot of respect for the Management staff and everyone that works here striving to do better everyday. I can't name names of all the people that have helped me out because I wouldn't want to leave anyone out. The staff here is outstanding, while being tasked with a difficult job. I do recommend The Grove at the Lake. Best wishes to anyone needing help. Mark

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Mitchell Perry

My mom was stay here for a month, it is for her therapy to walk and talk. The staffs and nurses are friendly and helpful with my mom and me. Also, this place have very good social worker, Carmen. She is very helpful by communicating with me and keep me updated about my mom and her meeting. Even after my mom was discharged for hospice care, she followed up and checked with me to making sure that my mom is cared for. It's a blessing to have a excellent social worker. There are few things about this place that I don't really like. The elevator sometime having issues, buttons not really working and took too long time to arrive the floor. My mom doesn't really likes the foods, but she ate it regardless. Overall, this place is good for short term stay.