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Pam Werner

I am very impressed with the management and staff at Northern Lakes. All are caring and helpful to their residents and visitors . The activities staff do so many fun things with residents in their memory care unit. I see lots of smiles and content residents. Great job from the kitchen staff keeping everyone full and lots of snacks too. The environmental and laundry staff do a great job keeping things clean and organized along with the task of keeping clothing sorted and back to the correct resident. Thank you all for your big hearts and caring fun personalities.

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Dale Caudill

I have been visiting Northern Lakes for years, and the staff is always so caring and helpful. Not only to me but to the residents. I am so impressed by the tenure of the staff and how long the management team has been there . Northern Lakes is involved in many community events, and does so much for all of the seniors in our community.

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Lisa Sabo

I have a cousin at NL who I visit every few months. I have always found him well cared for. The staff is friendly, attentive and well trained. It seems like each resident is cared for like family. My cousin is always involved in one activity or another and the activities seem more unique, fun and varied than at other facilities I’m familiar with. He has made friends there which is making his stay more homey and enjoyable. Thank you staff for caring so well for him.

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LM Bennett

My father recently spent his final 11 days in hospice at Northern Lakes, and although it was a very sad time, the care he received there was outstanding. I can't say enough about the kindness and professionalism of the staff, including nurses, administrators, and techs. We were fully supported and guided through the process and were treated with respect and dignity by everyone there. The facility itself is homey, very clean, and bustling with activities, conversations, and visitors. I'm so grateful we chose them!

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Joyce Hawver

Excellent staff who were very loving and caring toward my husband and myself. I cannot say enough about the staff who were regularly asking if there was anything else they could do to make my husband's stay better. Heart to Heart hospice was very kind and loving during a difficult time. The only thing that needs to be changed- I would highly recommend head phones or speakers by each person's bed in shared rooms to provide a more peaceful and relaxing experience when room mates are watching tv.